Bruce Tulgan, Author, and Expert on Leadership and Management

Symposium Facilitator

Bruce Tulgan is internationally recognized as the leading expert on young people in the workplace and one of the leading experts on leadership and management. Bruce is a best-selling author, an adviser to business leaders all over the world, and a sought-after keynote speaker and management trainer.  In recent years, Bruce was named by Management Today as one of the few contemporary figures to stand out as a “management guru”. Bruce’s most recent books include Not Everyone Gets a Trophy: How to Manage the Millennials and Bridging the Soft Skills Gap: How to Teach the Missing Basics to Today’s Young Talent.

registration for Argentum Members
Nonmember Fee
Sept. 14
Washington, D.C.

Request your Argentum Member Promo Code
Contact Jaclyn Vann at to receive your promotional code for complimentary registration.

Attend the Symposium

Event Sponsor

8:00 – 9:00 AM | Breakfast & Check-in

9:00 – 10:00 AM

Welcome & Agenda Review
James Balda, President & CEO, Argentum
Mark Woodka, President & CEO, OnShift

Remarks from Chairwoman of the US House Committee on Education and Workforce
Rep. Virginia Foxx, R-NC

State of Senior Living Workforce: Industry Strategy Update
Workforce Development Committee

10:00 – 11:20 AM  | Winning the Talent War: Human Capital Management Strategies for Building a Lean, Flexible, High-Performing Team
The nature of work and employment is dramatically changing. The business environment has become one of fierce competition, high risk, erratic markets, constrained resources, and unpredictable resource needs. Senior living providers of all shapes and sizes are are facing similar challenges as they compete to recruit top talent and build high performing teams. Using the latest research in human capital management, this session will connect real-world workforce challenges with evidence-based programs from related industries to address employee retention, recruitment, and engagement in senior living.

11:30 AM – 12:30 PM | Lunch

12:30 – 2:00 PM | Analyzing the Impact of Generational Change on the Senior Living Workplace
Ongoing research reveals strong generational trends in career paths, management practices, attitudes, expectations and behavior in the workplace. This session will focus on the impact of generational diversity on human capital management in senior living. Explore how the generational mix on your team will impact the future of your recruitment, training, development, supervision, compensation, and retention programs. Additionally, we will focus on the specific generational differences among employees in the senior living workforce – each at different life stages, each with conflicting perspectives, expectations, and needs.

2:00 – 2:30 PM | Closing Remarks & Wrap-up

2:30 – 4:00 PM | Post Symposia Cocktail Reception at Denson Liquor Bar
Denson Liquor Bar is the lower level of 600 F St NW. You’ll find the stairs down to our entrance on 6th St NW, across the street from the fire station.

(The agenda is subject to change.)

Attend the Symposium


The Loft at 600F
600 F St., NW, 3rd Floor, Washington, D.C. 20004
(202) 431-8516


JW Marriott : 1331 Pennsylvania Ave, NW, Washington, D.C. 20004

The W Hotel515 15th St., NW, Washington, D.C. 20004

Hotel Harrington: 436 11th St., NW, Washington, D.C. 20004

Hyatt Centric Arlington1325 Wilson Blvd, Arlington, VA 22209 (metro accessible)

The Westin Crystal City:  1800 Jefferson Davis Highway, Arlington, VA 22202 (metro accessible)

Hyatt Regency Crystal City2799 Jefferson Davis Highway, Arlington, VA 22202 (metro accessible)

Thank You OnShift
Argentum 2017 Corporate Partner and Symposium Sponsor

Stay Connected

Get updates on the latest news in the senior living community.



Forgot Password.