Gather insight and best practices in 16 different learning modules, each designed to provide current executive directors, and those aspiring to become executive directors, with the fundamental information required to effectively lead a senior living community. Plus, earn up to 13 NAB/NCERS CEUs!
Module 1: Principles and Philosophy of Assisted Living
Module 2: Resident Care and Services
Module 3: Customer Experience
Module 4: Leadership
Module 5: Operations Management
Module 6: Quality Assessment Improvement Process
Module 7: Sales and Marketing
Module 8: Financial Management
Module 9: Resident Rights
Module 10: Medication Management
Module 11: Infection Prevention and Control
Module 12: Activity Programming
Module 13: Human Resources
Module 14: The Dining Experience
Module 15: Emergency Preparedness
Module 16: Memory Care Enrichment
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