Securing the Right Training Opportunities for Sales Staff
May 21, 2018
Twenty years ago, senior living sales and marketing training would have included discussions about reading body language, tracking the time between the first phone call and a community visit, and developing talking points to combat rejections. Today, while some of those discussions are still relevant, sales and marketing managers are more likely to discuss changing…
Finding Success with Cross-Generational Mentoring
May 21, 2018
When Ann Tardy was a young employee of a large accounting firm, she wrote a memo to a senior executive identifying shortcomings she identified in the firm’s workplace culture and offering ideas for how to address them. In response, the executive established standing, one-on-one meetings with Tardy to pick her brain and discuss her ideas.…
Attracting Staff with a Local Engagement Strategy
May 21, 2018
It’s no surprise that the world’s aging population is creating a greater demand for increased staffing in senior living communities. To meet that need, it’s imperative that industry professionals start addressing the issue locally and educate potential employees about the many job and career opportunities that exist across the senior living spectrum. What can senior…
Reducing the Learning Curve for New Employees
May 21, 2018
It’s hard to overstate the value of a solid onboarding process. Industry watchers say the high turnover rate in senior living tracks directly back to the hiring process, especially those early days in which a new worker gets familiar with the senior living environment. Those who fail to click with the culture tend to jump…
Argentum Launches Senior Living Works Initiative at Annual Conference
May 15, 2018
(Alexandria, Va.)—Today at the 2018 Argentum Senior Living Executive Conference in San Diego, Calif., Argentum introduced a new initiative aimed at solving the recruitment and retention challenges facing the industry. The initiative, Senior Living Works, provides a path for senior living leaders to grow the pipeline of workers and connect to educators nationwide, with a…
How to Get Out of a Job Search Rut
April 5, 2018
You wake up tired. You go to bed tired and feel frustrated all the time. You need a new job, but are you going about the search in the right way? What can you do to make the most of your job-searching time and, more important, keep you stress-free? Here are some ideas to help…
Know These Interview Questions – And How to Answer Them
March 28, 2018
Before heading into a job interview, it’s essential to prepare to answer a range of common interview questions. While you can’t anticipate – or memorize – the responses to every interview question you’ll be asked, practicing good answers, brainstorming illustrative anecdotes and doing the research to address these types of interview questions is a great…
How to Increase Your Influence at Work
March 12, 2018
To be effective in organizations today, you must be able to influence people. Your title alone isn’t always enough to sway others, nor do you always have a formal position. So, what’s the best way to position yourself as an informal leader? How do you motivate colleagues to support your initiatives and adopt your ideas?…
Had A Great Job Interview? The Critical Mistake To Avoid, And 10 Suggestions For What To Do Instead
March 12, 2018
Picture this all-too-common scenario: you had a great job interview which ends with the recruiter indicating you will be called back shortly. So you go about your business waiting for that callback to be scheduled. In the best case, the recruiter does call back, further interviews are scheduled, and you even get the job. In…
Senior Living Certification Commission Announces 100 New Certified Directors of Assisted Living
February 22, 2018
The Senior Living Certification Commission (SLCC) has announced a new class of 100 senior living professionals who have earned its Certified Director of Assisted Living (CDAL) credential. Since the CDAL program’s launch in 2016, 433 professionals have now received the credential.
Bruce Tulgan, Expert on Leadership and Management, Addresses Generational Divide in the Workplace
February 8, 2018
Argentum Senior Living Executive Conference speaker Bruce Tulgan, founder and chairman of RainmakerThinking, has been tracking and researching generational shift in more than 400 organizations for about a quarter-century. The grown-ups are leaving,” said Tulgan. “They’re taking with them collective skills, knowledge, institutional memory, and the last vestiges of the work ethic.” Tulgan says one…
6 Things You Need to Figure Out Before You Negotiate Salary
January 22, 2018
First of all, you know that salary negotiation is a no-brainer. I can think of very few instances in which you can skip it and not regret it later. But, knowing you need to negotiate and knowing what you should before you actually put that into practice is another thing. This list will ensure that you don’t miss a…