How do you reduce a six-month turnover rate by 8.6 percent? Follow the stars. That was one of the answers for Trilogy Health Services, which is seeing dining services turnover drop. In its Southeast division alone, for instance, it went from 47 percent to 23 percent. More important, the numbers reflect a stronger level of…

(Alexandria, Va.) – Argentum is pleased to announce a new resource available from Senior Living Works. Careers in Caring, found on the Senior Living Works website, aims to share information with jobseekers and students on opportunities available in the senior living industry. Showcased online are 20 careers across caregiving and nursing, hospitality and resident services,…

People working in senior living and aging services often have this backstory: They hadn’t known about the opportunities or the variety the field offers. They didn’t know they could even get a job right out of high school, or apply their experience from another field, or enjoy a lifelong career. And they hadn’t realized how…

Alexandria, Va.—Argentum, a national association of senior living providers, congratulates its members named by the Great Place to Work® Institute as companies fostering high-trust, high-performance workplace cultures. Great Place to Work, a global research and analytics firm, identified 40 senior living providers on its second annual list of 50 senior care companies published today on…

For the second year in a row, Vi, a leading national developer, owner and operator of high-end continuing care retirement communities, is pleased to announce that its 10 communities and its corporate office in Chicago have been certified as a great workplace by Great Place to Work®.

BONITA SPRINGS, Fla. – By way of an emergent partnership with Discovery Senior Living, 16 students from Endicott College (Beverly, Mass.) gained firsthand knowledge about the inner workings of today’s senior living communities and explored burgeoning career opportunities in the fast-growing industry. As members of the College’s DECA organization, the students represent a sampling of…

Twenty years ago, senior living sales and marketing training would have included discussions about reading body language, tracking the time between the first phone call and a community visit, and developing talking points to combat rejections. Today, while some of those discussions are still relevant, sales and marketing managers are more likely to discuss changing…

When Ann Tardy was a young employee of a large accounting firm, she wrote a memo to a senior executive identifying shortcomings she identified in the firm’s workplace culture and offering ideas for how to address them. In response, the executive established standing, one-on-one meetings with Tardy to pick her brain and discuss her ideas.…

It’s no surprise that the world’s aging population is creating a greater demand for increased staffing in senior living communities. To meet that need, it’s imperative that industry professionals start addressing the issue locally and educate potential employees about the many job and career opportunities that exist across the senior living spectrum. What can senior…

It’s hard to overstate the value of a solid onboarding process. Industry watchers say the high turnover rate in senior living tracks directly back to the hiring process, especially those early days in which a new worker gets familiar with the senior living environment. Those who fail to click with the culture tend to jump…