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Human connection has emerged as the common theme of this year’s Argentum Best of the Best award winners. By offering empathy to adult children, fostering bonds between residents and their
Waltham, Mass. – Benchmark, a human connection company and leading provider of senior living services in the Northeast, today announced that Heather Frahm has joined the company’s senior leadership team
(Alexandria, Va.)—Today, Argentum is pleased to announce the recipients of the 2018 Senior Living by Design awards. The annual awards program honors architects, design firms, and senior living providers that
Too often, older adults are regarded as unwilling to embrace the myriad advances that technology has brought to the modern-day experience. Gary Patrick, CEO of Hotel Internet Services, a provider
For two years, Karen Neetz knew it was time for her mother, who is now 90, to move to a senior living community, but she struggled to find one that
As director of child care at senior living provider Ebenezer, Jody Schumann is passionate about bringing together children and older adults. “It gives the seniors a sense of purpose,” she
Twenty years ago, senior living sales and marketing training would have included discussions about reading body language, tracking the time between the first phone call and a community visit, and
Alexandria, Va.—Argentum is pleased to announce the first class of Senior Living Sales Counselor Certificate recipients, which includes 42 individuals from 16 senior living provider companies. A commitment to engage
(Alexandria, Va.)—This year, the Argentum Senior Living Executive Conference will feature an exciting new format empowering attendees to create individualized learning experiences that drive actionable takeaways. Two unique learning paths
Renovating a senior living community while it is presently occupied is a little like trying to replace the wing on an airplane in flight. Maybe it’s possible, but it sure
Family involvement can be a balancing act for senior housing executives. On the one hand the kids’ participation in the sales cycle is crucial. At the same time, their presence
Discovering how to provide the perfect customer service experience can start with a desire to move mountains, asking a simple question or recognizing that the only way to understand what
Argentum is the leading national trade association serving companies that own, operate, and support professionally managed senior living communities in the United States.
1650 King Street, Suite 602
Alexandria, VA 22314
(703) 894-1805
