Executive Leadership Workshop: Performance Management that Rocks
Monday, May 1 | 12:00 PM – 5:00 PM
Music City Center, Nashville, TN
The Executive Leadership Workshop: Performance Management that Rocks half-day workshop will be held Monday May 1 at the Argentum Senior Living Executive Conference and offer unprecedented exposure to the leading industry-recognized training and development concepts from the top hospitality companies in the world.
Facilitator Jim Knight will share real-world, proven best practices on new hire orientations, elearning initiatives, management programs, performance appraisals, coaching techniques and development plans gleaned from his experience leading global training operations at Hard Rock International for more than two decades.
Registration for this event is available as an add on during the main registration processes.
Jim Knight is not your average speaker. As the former Senior Director of Training & Development at Hard Rock International, Knight brings his high energy, interactive and entertaining approach to deliver insights on organizational culture, customer service, employee branding, performance management, philanthropy, facilitation training, personal development, and leadership skills.
The acclaimed author of Culture That Rocks!, Knight began his 30+-year career in hospitality training as a restaurant staff-level employee for Olive Garden and Hard Rock Cafe, before serving as the head of the School of Hard Rocks, running point on all global training and development functions for Hard Rock International. In this role, Knight managed and contributed to all facets of organizational training, including staff and management training materials and programs, the corporate university, management training locations, company e-Learning initiatives, leadership transitions, and on-site training and assessment.
During his time with the Hard Rock brand, his team won multiple Telly Awards, as well as a Gold Best in Class Award from Brandon Hall’s Excellence in Learning. Knight was also recognized by Training Magazine as representing one of the Top 125 training companies in the world, out of all industries and businesses.
With thought-provoking content and a refreshing, edgy delivery style, Knight shares his unique, seasoned outlook on training, culture, guest service, employee branding and philanthropy to help organizations achieve rock star status.
Get updates on the latest news in the senior living community.