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Ultimately, efficiency is not about saving time or money. It’s about continually and effectively improving resident experience.

In senior living, saving time or money isn’t sufficient for a program or process to prove itself. The ROI must include mission. The bottom line is quality.

Attention to finances and resource use prepares a community to operate safely and well, every day and during occasional emergencies. Efficient and effective practices keep workers engaged—feeling like they’re truly making a difference through everything they do magnifies the effect that brings people into senior living in the first place.

Smart practices give everyone on staff the resources they need to say yes, to slow down, to take time to listen and enjoy time with residents. Having enough resources and a strategy that aligns both with mission and everyday activities provide the foundation needed to provide the moments that make community life extraordinary.

The tips shared here recognize this reality. They’re shaped from experience in mission-driven business, servant leadership, and dedication.

30 Ways to Make a Difference

Leaders from senior living and other industries share tips for efficiency, engagement, and quality improvement in challenging areas.


Read on for the rest of the tips!

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