Magazine Article

Best Practices in Recruiting Front-line Staff Across Industries

August 25, 2017

Bill Pettit struggles to hire front-line staff, the customer-facing employees who are the heart and soul of senior living. “We have an economy that is booming, and the types of people who will do well in our organization also will do well in other industries,” said Pettit, chair of the Argentum workforce development committee and…

Magazine Article

Offering Employee Programs That Help Senior Living Stay Competitive

August 25, 2017

The music is pounding and people wearing blue t-shirts with “Dream Big!” inscribed on them are cheering and dancing in a video posted online. “It is the big dream lotto day,” said one man in the video. “This year, we’re giving away $50,000!” This display isn’t an excerpt of an afternoon talk show, but rather a…

Magazine Article

Finding a Silver Lining

July 5, 2017

When Kimberly Williams-Paisley was falling in love, her mother was beginning to fall apart. The signs were small at first—forgetfulness and confusion—“yet in retrospect, things are clearer,” says Williams-Paisley, the actress best known for her lead role in “Father of the Bride”. “You write off these things,” she says. “I thought, maybe it’s a chemical…

Magazine Article

Who You’ll Meet at Argentum’s Public Policy Institute & Fly-In

July 5, 2017

Magazine Article

Adapting Senior Living Communities to Residents’ Changing Senses

July 5, 2017

As we age, we are likely to experience changes in our senses; our ability to see, hear, taste, smell, and touch may diminish or be altered. Changes to our sight include a reduced ability for our eyes to adjust to changes in light or to distinguish colors, and an increased sensitivity to glare, says Dr.…

Magazine Article

Engaging Family in the Senior Living Transition

July 5, 2017

Family involvement can be a balancing act for senior housing executives. On the one hand the kids’ participation in the sales cycle is crucial. At the same time, their presence at the table may bring added concerns and complications. Here’s how some industry leaders address the issue: Engaging family, while keeping the sales cycle moving…

Magazine Article

Introducing Argentum’s Senior Living Leaders Under 40

May 8, 2017

This year, Argentum launched the first Senior Living Leaders Under 40 recognition program. Responses poured in from all segments of the industry, describing the achievements of everyone from seasoned executives driving company growth to a college student who founded a nonprofit to involve youth in the fight against Alzheimer’s disease. Each nomination was filled with…

Magazine Article

Argentum Announces 2017 Best of the Best Award Winners

May 8, 2017

Unique calming therapies, resident involvement in product innovation, and a desire to inspire younger generations are the hallmarks of this year’s Argentum Best of the Best Award winners. These five forward-thinking companies are using progressive and innovative methods to enhance senior living in their communities and beyond. Entrepreneurs are invited to live with Brookdale residents…

Magazine Article

Making Senior Living the Career of a Lifetime

May 8, 2017

Great leaders often have humble beginnings. Many start their careers in front-line positions, but through hard work and passion for the mission, they rise through the ranks of senior living—an industry rich with plentiful opportunities for advancement. Along the way, they learn some important lessons too. Take, for example, Lisa Fordyce. She is currently chief…

Magazine Article

Five Ways to Put a Mission Statement to Work

February 24, 2017

Are You on a Mission?  Caring for older adults certainly fits the definition of a mission—an important goal or purpose that involves a strong conviction, calling or vocation. That’s why a mission statement that clearly defines an organization’s goals can be so crucial to a community’s culture and success. The mission statement is often the…

Magazine Article

Implementing The Ritz-Carlton’s Gold Standard of Service Across Senior Living

February 24, 2017

Discovering how to provide the perfect customer service experience can start with a desire to move mountains, asking a simple question or recognizing that the only way to understand what someone needs is to ask. These senior living executives have done just that. Kensington Senior Living’s vice president Tanya Walker Wirth’s enthusiasm for providing the…

Magazine Article

Cultural Exchange

February 23, 2017

It’s often been said that “If you’ve seen one senior living community, you’ve seen one senior living community.” The uniqueness of the industry is its hallmark, and that’s true of company culture as well. Whether it’s a community outreach program that connects residents and staff with organizations and individuals in need, an employee recognition program…

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