“We are elated that Lisa is joining Patientco’s board. Her unwavering focus on client experience and advocacy for engaging and improving the quality of life for our senior population aligns strongly with our goal to always provide compassionate care as we rethink the healthcare payment experience,” said Bird Blitch, CEO and co-founder of Patientco. “Additionally, Lisa’s insight from 20 years of experience in the healthcare technology industry makes her a perfect addition and great compliment to an already strong board.”
At iN2L, Taylor is responsible for shaping the company’s promise to the senior care market. She strongly believes that organizational health is a key differentiator and works hard to develop talent and foster high-performing teams. Taylor actively shares her knowledge with the senior living and business communities and regularly advocates for the need to engage the senior population to improve quality of life, with a focus on how technology specially designed for this purpose delivers impactful results.
“Patientco’s strong company values really resonate with me so I am extremely excited to be part of their board,” said Taylor. “I also see a lot of overlap between the work that we are doing at iN2L by applying technology to create meaningful experiences for older adults and what the Patientco team is trying to accomplish for patients.”
Prior to iN2L, Taylor was CEO of the healthcare vertical of West Interactive Services, a leading provider of innovative customer experience and technology integration solutions, where she helped the company return to double digit organic revenue growth within 12 months. There, she worked to transform the overall operating model by applying Lean Six Sigma principles, improving quality and efficiency to continue to create improved value for employees, clients, and shareholders within 18 months. She previously served as the company’s chief operating officer before taking over the role of CEO. Before becoming part of West, Taylor co-founded TeleVox, a healthcare technology company.
Get updates on the latest news impacting senior living through our Argentum Daily newsletter.