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Creating Cohesive Teams

May 15, 2007

Identify, within your own team – at the building, regional or corporate levels – the five major team dysfunctions that impair success: trust, conflict, commitment, accountability and results. Learn how to implement strategies that work to eliminate the b

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The Assisted Living Regulation Debate: Separating Fact from Fiction

May 15, 2007

Is AL under-regulated or over-regulated? Are assisted living regulations truly resident centered? This session will explore recent research to answer these questions and more. Learn how can regulations be improved to ensure resident choice in assisted liv

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Finding ‘A’ Players: Creative Recruitment

May 15, 2007

Explore innovative “On-the-job” training techniques. Understand the best ways of using advertising to your community’s best advantage.

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Crisis Management and Communication: When the Unforeseen Happens

May 15, 2007

Learn how to anticipate and prepare for a communications crisis. Understand what to do and say when a crisis takes place. Explore ways to minimize the public relations damage from a crisis.

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Hospice and Assisted Living: Operational Guidance

May 15, 2007

Learn best practices for integrating Hospice into your community. Explore methods of effectively marketing Hospice service to residents and family.

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Extreme Makeover: Keeping Up with the New Kid on the Block

May 15, 2007

Learn innovative ways of physical plant management. Explore competitive marketing strategies to stay current and competitive in an environment with new ass

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Inoculating Your Company: Addressing Labor’s Corporate and Organizing Campaigns

May 15, 2007

Presenters will discuss the latest initiatives by organized labor to organize the healthcare industry, including assisted living. Understand corporate campaign tactics and learn to create a proactive plan to neutralize them. Discuss the misnamed Employee

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Who, What, When, Where and Why of Arbitration Agreements

May 15, 2007

Arbitration offers a solution to resident disputes. This session will provide insights into how arbitration works, and the pros and cons to incorporating an arbitration provision into a residency agreement. Understand the permissibility of such agreements

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Risk Management: Best Practices for Resident and Staff Safety

May 15, 2007

Better safety policies and practices will improve retention, decrease workers compensation costs and boost resident satisfaction by retaining staff, decreasing workers compensation expenses and boosting resident satisfaction and safety.

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Clinical Perspective on Quality Performance

May 15, 2007

Times have changed, resident conditions have changed and opportunities for new admissions can help every organization meet their mission and margin. This session will include practical tips on training, retaining and holding staff accountable for their jo

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Aid and Attendance Veteran’s Benefit

May 15, 2007

The Veterans Administration has a number of benefits to help veterans and surviving spouses. One benefit that is of particular interest is the Aid and Attendance pension benefit because it is available to eligible veterans and surviving spouses who live i

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Building Organizational Strength

May 15, 2007

Explore different strategies employed by the industry’s successful CEO’s to identify the right talent, build competitive compensation strategies and effective training and development programs.

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