Food service operations in senior living communities are increasingly getting attention as a source of competitive advantage. David Koelling, president of Strategic Dining Services, a dining service and hospitality management provider, knows the strategic importance of the dining operation. “For many operators, dining is the number one controllable expense, and the biggest driver of resident…

Safety first. There’s a reason why this mantra is common in workplaces nationwide. Employee injuries and incidents are a major concern for all types of businesses, cutting into productivity, reducing profits, and sometimes even resulting in expensive lawsuits. Add to that the human toll of workers whose personal lives are disrupted by on-the-job incidents. Senior…

As a brutal cold snap battered the East Coast in December 2017, Jon Tagatz was reminded of another especially cold season four years ago, when he saw his community get swamped, literally. As executive director of The Heritage at Brentwood in Brentwood, Tenn., an LCS community, he had the helm when freezing temperatures burst 30…

Playing a movie or music in your community is popular with residents and offers the added benefit of encouraging social interaction. But are you aware of when it’s considered a public performance and a license is required? More than a few communities find the answer to that question when they receive a letter stating they’re…

If your community allows residents or staff to play movies in communal areas, such as in a theater, lounge, or community room, please be advised that a public performance license is required in accordance with the U.S. Copyright Act. Closed circuit television systems playing movies on a dedicated in-house channel are also subject to public…

Renovating a senior living community while it is presently occupied is a little like trying to replace the wing on an airplane in flight. Maybe it’s possible, but it sure isn’t easy. There’s dust and noise, and sometimes the contractor shuts off the water. Residents may have to shift rooms. Common areas get blocked. Staffing…

Philadelphia, Penn.—A case in front of the Pennsylvania Supreme Court could prompt assisted skilled nursing facilities and other organizations that offer personal services to the public to review the accuracy of their marketing materials, warns Brandon Sher, an attorney in national law firm LeClairRyan’s Philadelphia office.

In order to help address this serious risk the Willis Towers Watson Senior Living Practice, in partnership with Sorensen, Wilder and Associates, developed an employee training video–The Four Outs. The Four Outs – Get Out, Hide Out, Keep Out and Take Out, represent the critical action steps to take when faced with an armed intruder/active…

Falls are the leading cause of injuries among adults age 65 and older and the Centers for Disease Control and Prevention has released the latest data, from 2014, revealing the magnitude of the issue.

An initial focus of the partnership will be on developing research related to human capital benefits benchmarking in senior living and risk management practices across the industry.

Colorado became the sixth state to approve language allowing terminally ill patients to end their own lives thanks to approximately two-thirds of voters supporting Proposition 106, the Colorado End-of-Life Options Act.