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White House Unveils Significant Healthcare Changes

October 13, 2017

President Trump made two key moves this week that will significantly affect the current state of healthcare in the United States. He issued an executive order with a goal of providing Americans and their employers with more affordable options in the healthcare marketplace, and said the administration will immediately stop funding for subsidy payments to…


What Motivates Employees More: Rewards or Punishments?

September 28, 2017

The 18th-century polymath Jeremy Bentham once wrote, “Pain and pleasure govern us in all we do, in all we say, in all we think.” Modern neuroscience strongly supports Bentham’s intuition. The brain’s limbic system, which is important for emotion and motivation, projects to the rest of the brain, influencing every aspect of our being, from…


Employers Can’t Ask About Salary History Any More. So, What Now?

September 15, 2017

Pay equity continues to be a hot topic: shareholder activist groups, politicians, and Hollywood stars are talking about it. For a number of companies, it’s deeply embedded in their external brand. Equal pay has been under the regulatory spotlight for a while now, and more states (and some cities) are upping the game with new…


When to Consider a Lateral Career Move

September 15, 2017

Moving up the corporate ladder, go, go and away we go! While it’s great to be ambitious and set goals, sometimes those goals can and should include pivoting sideways rather than upward. Instead of thinking of a lateral move as a step back or a stagnant move, in many ways it can position you for…


How to Handle Stress During a Job Interview

September 15, 2017

Have you ever felt incredibly stressed during a job interview? If so, you’re not alone. Most people say that interviewing for a job is an overwhelmingly stressful experience. Fortunately, you can come to terms with job interview stress by understanding that a certain amount of stress can actually help you ace the interview; that practicing for your…

Magazine Article

Best Practices in Recruiting Front-line Staff Across Industries

August 25, 2017

Bill Pettit struggles to hire front-line staff, the customer-facing employees who are the heart and soul of senior living. “We have an economy that is booming, and the types of people who will do well in our organization also will do well in other industries,” said Pettit, chair of the Argentum workforce development committee and…

Magazine Article

Offering Employee Programs That Help Senior Living Stay Competitive

August 25, 2017

The music is pounding and people wearing blue t-shirts with “Dream Big!” inscribed on them are cheering and dancing in a video posted online. “It is the big dream lotto day,” said one man in the video. “This year, we’re giving away $50,000!” This display isn’t an excerpt of an afternoon talk show, but rather a…


What to Do After an Interview to Land the Job

August 21, 2017

I get excited every time I find out that a friend just left an interview feeling good about their chances of landing the gig. Because of my recruiting background, one of the first questions I get asked is, “What do I do next?” And the more I’ve been asked about it, the more I realize…


How to Keep Your Therapists Happy, Healthy, and Engaged

August 18, 2017

Therapy and rehabilitation departments at senior living communities are under immense pressure to do more with less, which puts a major strain on staff that can result in burnout and disengagement. It’s critical, therefore, that administrators arm their therapy and rehab departments with the tools they need to avoid job fatigue and remain healthy and…


Treat Your Age as the Advantage It Is When Job Searching

August 4, 2017

Many candidates carry outdated assumptions into their job search. One of these is the fear that age discrimination is so ubiquitous as to be paralyzing. “No one will want to hire someone old like me,” is a common excuse for inaction and defeatist procrastination. In fact, organizations throughout the economy are increasingly turning to older…

Press Release

Senior Living Certification Commission Announces 76 New Certified Directors of Assisted Living

July 31, 2017

The Senior Living Certification Commission (SLCC) has announced a new class of 76 senior living professionals who have earned its Certified Director of Assisted Living (CDAL) credential. Along with the inaugural class of CDALs announced last February, there are now 333 professionals who have received the credential.


Small Talk Is an Overrated Way to Build Relationships with Your Employees

July 25, 2017

The relationships that you form with each of your direct reports are central to your ability to fulfill your three core responsibilities as a manager: Create a culture of feedback, build a cohesive team, and achieve results collaboratively. But these relationships do not follow the rules of other relationships in our lives; they require a…

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