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“Learning from Disney, Where It’s Not About Satisfaction”

May 15, 2007

Patient satisfaction surveys are a staple of healthcare metrics. But what if satisfaction is a fool’s gold? What if Disney doesn’t even measure guest satisfaction? By the end of this session, managers will take away a model that relates staff performance


Inoculating Your Company: Addressing Labor’s Corporate and Organizing Campaigns

May 15, 2007

Presenters will discuss the latest initiatives by organized labor to organize the healthcare industry, including assisted living. Understand corporate campaign tactics and learn to create a proactive plan to neutralize them. Discuss the misnamed Employee

Press Release

Five Star Quality Care’s Evrett Benton Elected to Lead ALFA in 2007-2008

March 21, 2007

ALEXANDRIA, VA — Chairman/CEO of Five Star Quality Care Evrett Benton has been elected chairman of the Assisted Living Federation of America’s Board of Directors.


Managing Competing Priorities: Keeping All the Balls in the Air

March 15, 2007

Understand the essential skills needed to prioritize, set goals, and manage multiple, and sometimes competing responsibilities. Learn how to enhance productivity and success with crucial strategies to organize your time and improve your efficiency.

Press Release

ALFA Letter to Philadelphia Inquirer

February 28, 2007

ALFA Letter to Philadelphia Inquirer (PDF)

Press Release

New Standard for Supervisors

October 6, 2006

ALEXANDRIA, VA—A decision issued October 3 by the National Labor Relations Board set a new standard for determining who is a supervisor.

Press Release

Looking for Talented Senior Living Professionals to Join Your Team?

September 26, 2006

Whether you’d like to post a job opportunity, search resumes for talented professionals to join your team, or even post an anonymous resume, the ALFA Career Center can help. As the senior living business has grown over the last two decades, so has the poo

Press Release

ALFA and WMG Launch First Annual Senior

July 21, 2006

LOS GATOS, CA – The Assisted Living Federation of America has partnered with the leader in compensation survey development, Western Management Group, to launch the First Annual ALFA Senior Living Compensation Study on behalf of the senior living industry.

Press Release

Wall Street Journal Features

May 25, 2006

Alexandria, VA — An article in The Wall Street Journal (“A New Twist on Assisted Living,” May 18, 2006) features members of the Assisted Living Federation of America — Intercontinental Services (Martinez, California), Silverado Senior Living (San Juan Ca

Press Release

ALFA Names Chief Programs Officer

May 4, 2006

ALEXANDRIA, VA — The Assisted Living Federation of America has tapped senior living veteran Marilen King as Chief Programs Officer. King brings a wealth of experience and industry knowledge to the association.

Press Release

ALFA Hero Award Winners Honored

May 4, 2006

Alexandria, VA — Three extraordinary senior living professionals were presented with the 2006 ALFA Hero Awards at ALFA’s 2006 Annual Conference and Expo in San Diego last month. The annual competition honors administrators, staff members, and caregivers f

Press Release

AL Executive Ranks Top Assisted Living Companies

April 19, 2006

ALEXANDRIA, VA — Assisted Living Executive, the magazine of the Assisted Living Federation of America, released its annual list of the Largest 50 Assisted Living Companies in the United States. The list appears in the April issue.

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