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Magazine Article

Food Safety and Worker Training: A Strategic Imperative

June 28, 2018

Food service operations in senior living communities are increasingly getting attention as a source of competitive advantage. David Koelling, president of Strategic Dining Services, a dining service and hospitality management provider, knows the strategic importance of the dining operation. “For many operators, dining is the number one controllable expense, and the biggest driver of resident…

News

Argentum Applauds Sens. Casey and Collins in Their Efforts to Address Critical Shortage of Geriatric Health Professionals

June 25, 2018

To address the growing shortage of geriatric health care professionals and direct caregivers to support our aging population, Sens. Susan Collins (R-ME) and Bob Casey (D-PA), the Chairman and Ranking Member of the Senate Aging Committee respectively, introduced the Geriatrics Workforce Improvement Act. This legislation would reauthorize the Geriatrics Workforce Enhancement Program (GWEP) and the…

News

Argentum Joins CDW in Opposition to Union Card Check Legislation

June 25, 2018

In response to recent efforts by labor unions to garner support for stripping workers’ rights to secret ballots and private voting in union elections, in advance of the mid-term elections, Argentum joined Coalition for a Democratic Workplace (CDW) in strong opposition of S. 2810, the Workplace Democracy Act (WDA).  This far-reaching legislation would: Strip workers’…

Magazine Article

Securing the Right Training Opportunities for Sales Staff

May 21, 2018

Twenty years ago, senior living sales and marketing training would have included discussions about reading body language, tracking the time between the first phone call and a community visit, and developing talking points to combat rejections. Today, while some of those discussions are still relevant, sales and marketing managers are more likely to discuss changing…

Magazine Article

Finding Success with Cross-Generational Mentoring

May 21, 2018

When Ann Tardy was a young employee of a large accounting firm, she wrote a memo to a senior executive identifying shortcomings she identified in the firm’s workplace culture and offering ideas for how to address them. In response, the executive established standing, one-on-one meetings with Tardy to pick her brain and discuss her ideas.…

Magazine Article

Attracting Staff with a Local Engagement Strategy

May 21, 2018

It’s no surprise that the world’s aging population is creating a greater demand for increased staffing in senior living communities. To meet that need, it’s imperative that industry professionals start addressing the issue locally and educate potential employees about the many job and career opportunities that exist across the senior living spectrum. What can senior…

Magazine Article

7 Time Management Techniques for Executive Directors

May 21, 2018

You never know what you’re going to get. It’s the blessing and the curse of being an executive director. The best laid plans may change when you walk in the door and find out an emerging situation needs your attention, or your staff needs help resolving a crisis. Executive directors have a lot of demands…

Magazine Article

Reducing the Learning Curve for New Employees

May 21, 2018

It’s hard to overstate the value of a solid onboarding process. Industry watchers say the high turnover rate in senior living tracks directly back to the hiring process, especially those early days in which a new worker gets familiar with the senior living environment. Those who fail to click with the culture tend to jump…

Press Release

Argentum Workforce Metrics Initiative Expands Following Significant Industry Contributions

May 15, 2018

(Alexandria, Va.)—Today Argentum announced a standardized approach to measuring turnover and retention. The announcement was made during the 2018 Argentum Senior Living Executive Conference in San Diego, Calif. by Brent Weil, Argentum vice president of workforce development, and Mark Woodka, OnShift CEO. This standardization serves as one of the key successes of a pilot program…

Press Release

Argentum Launches Senior Living Works Initiative at Annual Conference

May 15, 2018

(Alexandria, Va.)—Today at the 2018 Argentum Senior Living Executive Conference in San Diego, Calif., Argentum introduced a new initiative aimed at solving the recruitment and retention challenges facing the industry. The initiative, Senior Living Works, provides a path for senior living leaders to grow the pipeline of workers and connect to educators nationwide, with a…

Press Release

Argentum Research Reveals Socioeconomic Portrait of Today’s Senior Living Employee

May 14, 2018

(Alexandria, Va.)—The senior living employee is the industry’s most important asset and knowing who makes up that workforce is critical to its success. Nearly 1 million people serve in positions across senior living and that workforce is expected to grow to 1.2 million by 2026. As the industry needs to recruit and retain an additional…

News

CALA Launches New Workforce Development Webpage for Senior Living Providers

April 19, 2018

Sacramento, Calif. — The California Assisted Living Association (CALA) today launched a new Workforce Development webpage offering tools for senior living providers to develop, recruit and retain highly qualified team members to serve senior care residents throughout the state. “Assisted living in California is growing exponentially,” said Sally Michael, CALA President. “As such, one of…

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