Getting to 2025: A Senior Living Roadmap reviews the five key imperatives that are critical to the future of senior living: workforce development, quality improvement, operational excellence, consumer choice, and memory care.

Workforce Development

The industry will compete with the broader service sector to find qualified employees. Senior living needs to be innovative in attracting top quality candidates in order to maintain an essential, strong workforce.


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Quality Improvement

Marked growth in resident acuity and state regulatory measures will significantly impact the senior living industry over the next 10 years. The industry needs standards and professional certification programs to show its commitment to quality care.

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Operational Excellence

Senior living providers must be poised to embrace new business relationships and offer their services in new ways. Senior living leaders must advocate for state regulatory models allowing innovation.


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Consumer Choice

Senior living is a great and affordable opportunity for older adults to experience an optimal quality of life in a social setting. However, as average life expectancy increases, so does the strain on retirement savings. Americans are saving less, living longer, and unfortunately unprepared for the cost of long-term care.


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Memory Care

Senior living communities and services are increasingly the primary caregivers for people with dementias. Senior living must advance technology, services, and research to promote a treatment, cure, and greater quality of life for those affected by dementia. Senior living providers and their partners must build environments which support compassionate, purposeful living.


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