The 2018 list of the largest providers in senior living reveals few changes from 2017. Brookdale, at three times the size of the No. 2 company on the list, continues to hold the top spot. In fact, the same five companies remain in the top five. However, this year’s list captures several players not included…

In August 2018, Argentum surveyed senior living executives, including executive directors and other decision makers, regarding current business conditions in the industry and their outlook for 2019. A total of 112 survey responses were received, and overall, respondents cited that workforce challenges will continue to be troublesome for the industry. Staffing remains significant challenge According…

An organization is only as strong as its workforce, but the only way that a senior living community can have a strong workforce is by addressing its turnover of employees. It’s no secret that turnover in the industry is extremely high—with studies estimating that senior living communities can experience anywhere from 10 to 100 percent…

Located just outside of Miami, Vi at Aventura includes a mix of individual apartments for assisted living and memory care. After 15 years, it was starting to show its age. “It was still in good shape, but when carpeting hasn’t been replaced for a number of years, you start getting wear patterns. Couches and chairs…

For two years, Karen Neetz knew it was time for her mother, who is now 90, to move to a senior living community, but she struggled to find one that was a good fit. She started with a list of 22, then narrowed it down to 10. She toured communities, tracked them on a large…

As director of child care at senior living provider Ebenezer, Jody Schumann is passionate about bringing together children and older adults. “It gives the seniors a sense of purpose,” she said. Currently, Ebenezer is working to develop The Pillars of Prospect Park, a 283-residence independent living, assisted living, and memory care community. It will have…

You may not think much about the stamps you use for mail—generally anything in stock at the post office will do. However, with the Alzheimer’s semipostal fundraising stamp, you’re not just getting postage: You’re getting a story. That’s because this stamp is the culmination of two individuals’ hard work and determination to raise funds that…

Elder abuse can take many forms in community settings. In one case, a resident was being bullied by her neighbor. She was reluctant to speak out and became depressed, and her family eventually moved her to a different community. Another resident was treated roughly by a caregiver at a community that was understaffed. In another…

Twenty years ago, senior living sales and marketing training would have included discussions about reading body language, tracking the time between the first phone call and a community visit, and developing talking points to combat rejections. Today, while some of those discussions are still relevant, sales and marketing managers are more likely to discuss changing…

When Ann Tardy was a young employee of a large accounting firm, she wrote a memo to a senior executive identifying shortcomings she identified in the firm’s workplace culture and offering ideas for how to address them. In response, the executive established standing, one-on-one meetings with Tardy to pick her brain and discuss her ideas.…