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Magazine Article

Meet the 2018 Largest Providers in Senior Living

October 15, 2018

The 2018 list of the largest providers in senior living reveals few changes from 2017. Brookdale, at three times the size of the No. 2 company on the list, continues to hold the top spot. In fact, the same five companies remain in the top five. However, this year’s list captures several players not included…

Magazine Article

Survey: Workforce Issues Remain Top Concern Among Executives and Decision Makers

October 12, 2018

In August 2018, Argentum surveyed senior living executives, including executive directors and other decision makers, regarding current business conditions in the industry and their outlook for 2019. A total of 112 survey responses were received, and overall, respondents cited that workforce challenges will continue to be troublesome for the industry. Staffing remains significant challenge According…

Magazine Article

Closing the Tech Infrastructure Gap at Senior Living Communities

October 11, 2018

Too often, older adults are regarded as unwilling to embrace the myriad advances that technology has brought to the modern-day experience. Gary Patrick, CEO of Hotel Internet Services, a provider of secure wired and wireless internet services for senior living communities, among other properties, said outdated stereotypes of seniors struggling to surf the internet should…

Magazine Article

What Is the Cost of Workforce Turnover?

October 11, 2018

An organization is only as strong as its workforce, but the only way that a senior living community can have a strong workforce is by addressing its turnover of employees. It’s no secret that turnover in the industry is extremely high—with studies estimating that senior living communities can experience anywhere from 10 to 100 percent…

Magazine Article

Identifying the Most Critical Projects for Capital Planning

October 11, 2018

Located just outside of Miami, Vi at Aventura includes a mix of individual apartments for assisted living and memory care. After 15 years, it was starting to show its age. “It was still in good shape, but when carpeting hasn’t been replaced for a number of years, you start getting wear patterns. Couches and chairs…

Magazine Article

10 Amenities Adult Children Seek in a Senior Living Community

August 28, 2018

For two years, Karen Neetz knew it was time for her mother, who is now 90, to move to a senior living community, but she struggled to find one that was a good fit. She started with a list of 22, then narrowed it down to 10. She toured communities, tracked them on a large…

Magazine Article

Fostering Intergenerational Connections at Your Community

August 28, 2018

As director of child care at senior living provider Ebenezer, Jody Schumann is passionate about bringing together children and older adults. “It gives the seniors a sense of purpose,” she said. Currently, Ebenezer is working to develop The Pillars of Prospect Park, a 283-residence independent living, assisted living, and memory care community. It will have…

Magazine Article

Of Passion and Postage: Channeling Grief into Action

August 28, 2018

You may not think much about the stamps you use for mail—generally anything in stock at the post office will do. However, with the Alzheimer’s semipostal fundraising stamp, you’re not just getting postage: You’re getting a story. That’s because this stamp is the culmination of two individuals’ hard work and determination to raise funds that…

Magazine Article

Using Best Practices, Education, and Engagement to Promote Resident Safety

August 28, 2018

Elder abuse can take many forms in community settings. In one case, a resident was being bullied by her neighbor. She was reluctant to speak out and became depressed, and her family eventually moved her to a different community. Another resident was treated roughly by a caregiver at a community that was understaffed. In another…

Magazine Article

What Role Does Gender Play in Senior Living?

August 28, 2018

New realities, expectations drive changes and choice Nationally, senior residences are home to more than twice as many women than men, according to a 2017 Argentum report. A Pew research study shows more older couples living together. A British study reveals nearly half of older men suffer from loneliness that could compromise their health. A…

Magazine Article

Securing the Right Training Opportunities for Sales Staff

May 21, 2018

Twenty years ago, senior living sales and marketing training would have included discussions about reading body language, tracking the time between the first phone call and a community visit, and developing talking points to combat rejections. Today, while some of those discussions are still relevant, sales and marketing managers are more likely to discuss changing…

Magazine Article

Finding Success with Cross-Generational Mentoring

May 21, 2018

When Ann Tardy was a young employee of a large accounting firm, she wrote a memo to a senior executive identifying shortcomings she identified in the firm’s workplace culture and offering ideas for how to address them. In response, the executive established standing, one-on-one meetings with Tardy to pick her brain and discuss her ideas.…

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