If your community allows residents or staff to play movies in communal areas, such as in a theater, lounge, or community room, please be advised that a public performance license is required in accordance with the U.S. Copyright Act. Closed circuit television systems playing movies on a dedicated in-house channel are also subject to public…

Two senior living executives weigh in on what community managers should do to make a tour more than just a stroll down a hallway. Read more…

Silverado Senior Living has been honored as one of the top workplaces statewide, based on employee experience and workplace policies and practices, by the Best Companies to Work for in Texas 2009 program.

Testimony submitted by Assisted Living Federation of America Mr. Chairman, My name is Richard Grimes, the President and CEO of the Assisted Living Federation of America (www.alfa.org). Thank you for giving me the opportunity to submit testimony on the need and value of person-centered long term care for American seniors.  Assisted living is, by definition, a…

Whether or not your company currently provides independent living in its portfolio, emerging trends foretell changes across senior living which will affect every assisted living provider. As age and complexity of care increase in independent living, learn

Discuss with your peers how the industry is impacted by the blurring of traditional senior living segments. This discussion will be guided by leaders from assisted living, independent living, home healthcare and hospice. Bring your perspectives on this ch

Assisted living and hospitality are similar in many ways. Learn from a Senior Vice President of Gaylord Entertainment how one of the hospitality industry’s most successful companies builds customer loyalty. Learn Gaylord’s secrets for listening to, caring

In this facilitated dialog, discuss with your peers how Boomers’ expectations for their parents, and for themselves in the future, are affecting senior living today. Bring your perspectives, observations and experiences to share. Learn what your peers are

Patient satisfaction surveys are a staple of healthcare metrics. But what if satisfaction is a fool’s gold? What if Disney doesn’t even measure guest satisfaction? By the end of this session, managers will take away a model that relates staff performance