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Independent Living

Silverado Named a Best Place to Work in Texas

Silverado Senior Living has been honored as one of the top workplaces statewide, based on employee experience and workplace policies and practices, by the Best Companies to Work for in Texas 2009 program.

Trends in Independent Living

Whether or not your company currently provides independent living in its portfolio, emerging trends foretell changes across senior living which will affect every assisted living provider. As age and complexity of care increase in independent living, learn

The Changing Continuum: Senior Care Today and Tomorrow

Discuss with your peers how the industry is impacted by the blurring of traditional senior living segments. This discussion will be guided by leaders from assisted living, independent living, home healthcare and hospice. Bring your perspectives on this ch

Lessons in Customer Loyalty from the Hospitality Industry

Assisted living and hospitality are similar in many ways. Learn from a Senior Vice President of Gaylord Entertainment how one of the hospitality industry’s most successful companies builds customer loyalty. Learn Gaylord’s secrets for listening to, caring

Baby Boomers: Today’s Decision Makers

In this facilitated dialog, discuss with your peers how Boomers’ expectations for their parents, and for themselves in the future, are affecting senior living today. Bring your perspectives, observations and experiences to share. Learn what your peers are

“Learning from Disney, Where It’s Not About Satisfaction”

Patient satisfaction surveys are a staple of healthcare metrics. But what if satisfaction is a fool’s gold? What if Disney doesn’t even measure guest satisfaction? By the end of this session, managers will take away a model that relates staff performance