PHOENIX—COVID 19 has been especially difficult for seniors and their loved ones. Social distancing has disrupted routines, support systems, and access to groceries, medication, and basic supplies.
Primo Solutions is offering a complimentary Digital Comment Card (DCC) providers can send to prospects and loved ones to see how this is impacting their lives. This will allow you to provide the necessary help and resources for those in need. This DCC is an excellent tool to identify specific and personal ways to provide creative follow-up.
You can take a look at a sample COVID-19 DCC at this link. Upon completion of the DCC by the respondent, a PDF of the responses will be emailed in real time to the designated person in your community.
About Primo Solutions
Primo Solutions, LLC is a full-service mystery shopping, sales training and coaching, satisfaction survey, and marketing company. We provide quality follow-up and follow-through measurement tools to evaluate your sales, customer service, and other team members. We are the largest provider of mystery shops in the senior living space.