Depression, and even suicide, can seriously affect the health and wellbeing of seniors. Learn about the prevalence of and contributors to depression among seniors, including inadvertent triggers from the environment that can escalate the symptoms. Explore
Clinical experts will share some of the industry’s best practices in the critically important area of medication management. Plus, learn about specific technologies that can be employed to improve medication management efficiency, bolster accountability a
Other people’s unique successes are sure to inspire new ideas and renewed commitments to excellence in sales, service and operations. Hear from three executive directors who have achieved unique and exemplary successes in their communities and will share
Learn how to turn the chaos and fear of a merger or acquisition into constructive synergy and staff engagement. A panel of providers who have ‘been there’ provide their perspectives on and practical process considerations for meshing diverse organizationa
Faced with the significant competition for talent in a very difficult labor market? Find out how some leading–edge companies are thinking creatively about recruiting strategies, screening tools and high–impact processes. Learn how to get the right people
Leading Remarkable Service Presentation files are attached below: Download the Leading Remarkable Service PowerPoint Download the Leading Remarkable Service PDF
Learn to develop your local sales teams as your best sources for market intelligence and your best vehicles for delivering a consistent brand promise. Understand the importance of defining the brand promise, how it impacts your audiences, and the role it
In today’s competitive environment, maintenance can make the difference between survival or demise of an older community. Equally important, today’s consumer looks for social responsibility, and you look for cost savings. Learn how to gain maintenance and
Learn the secret ingredient that makes “spirit” so alive and tangible in a community that it is irresistible. Hear top HR and organizational effectiveness experts share what they have learned are the absolute essential ingredients to keeping your best emp
Discuss with your peers, in this facilitated dialog, how they deal with the seemingly conflicting priorities of supporting a strong census and high quality of care while optimizing the bottom line. Join your sales & marketing, operations and clinical peer
Your residents (and your staff!) are aging in place, but that doesn’t mean your workers’ compensation claims need to skyrocket. Learn to create an effective safety incentive program, the value of safety committees, establishing the best policies and proce
Joseph Michelli builds upon his morning keynote program with more examples, insights and practical advice about how good companies can make their customers’ experiences unbelievable.
Argentum is the leading national trade association serving companies that own, operate, and support professionally managed senior living communities in the United States.
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