At a pivotal moment for senior living, Argentum—along with Curana Health and Activated Insights—set out to answer a key question: What do seniors, their families, and caregivers truly value in their healthcare experience?
The findings, now available in the new report, Value-Based Care: Delivering What Matters Most to Senior Living Residents, were unveiled at the 2025 Senior Living Executive Conference. The answer is clear: seniors want more from their care—more access, personalization, innovation, and affordability.
Four Key Takeaways Include:
- Access and communication is important: 24/7 access to a care team and clear, collaborative communication topped the list of respondent priorities. Seniors want to partner in their healthcare decisions—not be left out.
- Interest in holistic and individualized care is strong: Respondents voiced strong interest in on-site services like dental and mental health care, with 60% saying personal values and culture should shape care plans.
- Innovative technologies are welcomed: From patient portals to remote monitoring, 68% of seniors welcomed medical technology when it supports independence and safety.
- Long-term cost of care concerns are real: Nearly 80% worry about long-term affordability. Value-based care models help by reducing emergency visits and aligning services with resident needs.
This research reflects what seniors are really asking for—care that is proactive, personalized, and cost-effective. It also offers a clear roadmap for communities ready to lead with value-based care.
This report was made possible thanks to the leadership and partnership of Curana Health and Activated Insights. Read the full report: Value-Based Care: Delivering What Matters Most to Senior Living Residents