Senior Living Leadership Summit Sessions

November 17-19, 2025

Omni Scottsdale Resort I Scottsdale, AZ

Monday, November 17, 2025

10:30 am – 1:30 pm     Board of Directors Meeting

2:00 pm – 2:30 pm     Welcome and Argentum Strategic Plan Update

2:30 pm – 3:15 pm     Beyond Bingo: Innovative Programs to Attract Today’s Seniors

Today’s older adults are more active and experience-driven than ever before, and senior living communities must evolve to meet their expectations. This session will spotlight innovative approaches to programming that are redefining the resident experience and attracting the next generation of seniors.

Hear from forward-thinking operators who are designing dynamic lifestyle programs that go beyond traditional activities. The session will also touch on how strategic partnerships with consumer brands are playing a role in enhancing resident engagement, setting the stage for a deeper dive in the session that follows.

Learning Objectives:

  • Explore cutting-edge activity and lifestyle programming models.
  • Learn how providers are adapting to the evolving preferences of incoming residents.
  • Discover how to create a compelling, marketable experience that drives both resident satisfaction and occupancy.

Speakers: 

3:15 pm – 3:30 pm     Break

3:30 pm – 3:45 pm     Argentum Strategic Snapshot: Tell Our Story     

 3:45 pm – 4:30 pm      Build vs. Buy: Structuring for Growth in Senior Living

As senior living management companies grow and evolve, so do the complexities of their organizational structures. This session will explore how operators are strategically deciding which functions to build in-house and which to outsource, and what the tipping points are for scaling internal teams. This session will offer practical insights into balancing cost, control, and capability across your organization.

Attendees will hear how successful management companies are structuring their organizations for efficiency, flexibility, and growth. The discussion will include guidance on identifying when your organization has reached the critical mass needed to bring roles in-house, and how to ensure outsourced partners are fully aligned with your mission and brand.

Learning Objectives:

  • Understand which roles are essential to build in-house as your company scales
  • Learn when outsourcing makes sense, and how to do it effectively
  • Explore how leading operators are structuring for operational efficiency and long-term success

Speakers: 

  • Keven Bennema, CEO & Co-Founder, Charter Senior Living (moderator) 
  • Ben Spies, Senior Vice President of Development & Finance, DMK Development Group 
  • Joe Weisenburger, Vice President, Capital Markets and Investments, Kisco Senior Living 

4:30 pm – 6:00 pm     Opening Reception

6:30 pm – 7:15 pm     Board Reception (invite only)
7:15 pm – 9:15 pm      Board Dinner (invite only)

                      Hosted by:

6:30 pm – 8:00 pm    OwlSure Dinner at
                                      Prado Restaurant

                                      (invite only) 

                     Hosted by:
           

Tuesday, November 18, 2025

7:00 am                       Hatha Yoga with FOX (registration is required)                                 Hosted by:  Fox Rehabilitation

Join FOX for Hatha Yoga, a foundational yoga class that incorporates stillness, deep breathing, and longer holds in poses to encourage physical, mental, and emotional relaxation. Click Here to Register

8:00 am – 9:00 am     Breakfast

9:00 am – 9:15 am     Argentum Strategic Snapshot: Measure What Matters

9:15 am – 10:00 am     Smarter Living: How AI is Revolutionizing Communities

AI is more than a passing fad – it’s an emerging tool that will reshape the senior living experience in surprising and innovative ways. During this session, hear from health-tech entrepreneur Roy Schoenberg about how senior living operators can leveraging AI in unexpected ways to impact residents’ wellbeing. Learn about how technology can encourage resident independence, and combat issues like the loneliness epidemic head-on.

Learning Objectives:

  • Explore effective AI use cases in senior living.
  • Learn how AI can improve resident well-being and combat the senior loneliness epidemic.
  • Gain inspiration from a real-world entrepreneur who is actively using AI to solve complex challenges.


Speaker 

10:00 am – 10:15 am     Break

10:15 am – 10:30 am    Argentum Strategic Snapshot: Develop Our People

10:30 am – 11:15 am    Outsider Insights: What Senior Living Can Learn from Workforce Innovations in Other Sectors

Senior living isn’t alone in facing workforce shortages. Industries like hospitality, healthcare, and food service have long wrestled with similar staffing and retention challenges. This session explores how other sectors have tackled these issues head-on, and what senior living operators can learn from their strategies. 

This session will give the audience time to engage in breakout discussion with fellow Summit attendees, to brainstorm ways that staffing solutions from other industries might be applied to senior living. Attendees will explore proven strategies, and will discuss their feasibility within our own sector. Whether you’re rethinking your workforce strategy or looking to innovate your staffing models, this session will provide actionable ideas and inspiration from beyond the walls of senior living. 

Learning Objectives: 

  • Gain insights into successful workforce solutions from industries facing similar challenges 
  • Identify transferable strategies that can be adapted for senior living workforce development 
  • Learn how to think outside the sector to attract, retain, and empower talent 


Speaker

11:15 am – 11:30 am     Break

11:30 am – 12:15 pm     Money Talks: Building Better Operator-Capital Conversations

Strong operator-capital relationships are built on transparency, alignment, and a shared understanding of both financial goals and quality outcomes. But too often, conversations between operators and capital providers miss the mark, either focusing too narrowly on short-term performance or not diving deeply enough into the metrics that truly drive long-term success.

In this dynamic debate-style session, operators and capital partners come together to share what they believe should be asked of each other. Whether you’re seeking funding, managing a joint venture, or preparing for portfolio growth, this session will offer practical insights into what questions matter most, and why.

Learning Objectives:

  • Understand what capital providers want to know from operators, and what operators should be asking in return
  • Explore key performance and quality metrics that can foster better alignment
  • Learn how transparency and shared priorities can lead to more sustainable partnerships 

Speakers:

12:15 pm – 1:45 pm     Lunch

1:45 pm – 2:00 pm    Argentum Strategic Snapshot: Increase Access 

2:00 pm – 2:45 pm     Right Resident, Right Time: Rethinking the Admissions Process to Avoid Future Challenges

An efficient admissions process is essential. But when speed and convenience come at the cost of clarity and compatibility, it can create long-term operational and resident satisfaction issues. This session explores the critical red flags that senior living operators should watch for during the admissions process and how refining this front-end experience can prevent costly downstream challenges.

Operators will leave with practical insights into how to protect staff resources, and ensure that the residents you admit are the right fit for your community.

Learning Objectives:

  • Identify common red flags in the admissions process that lead to future challenges
  • Learn how transparency and self-screening tools can support better matches
  • Understand how to create efficiencies without sacrificing long-term outcomes 

Speakers 

2:45 pm – 3:00 pm     Break

3:00 pm – 3:45 pm     Reinvesting in the Future: Strategic CAPEX for Aging Senior Living Communities

With new construction at a near standstill and many first-generation senior living communities approaching their 30-year mark, operators are facing a pivotal question: how do you remain competitive without new building? This session will explore how forward-thinking leaders are leveraging capital expenditure strategies to refurbish, modernize, and reposition aging communities in a cost-conscious market.

From cosmetic upgrades to systems overhauls, hear how operators are prioritizing investments to meet current resident demands and market trends. Learn how to stretch dollars further, make data-informed renovation decisions, and plan phased improvements that deliver both immediate impact and long-term ROI, all while navigating rising construction and materials costs.

Learning Objectives:

  • Understand how to assess aging assets and prioritize CAPEX spending strategically
  • Learn cost-effective renovation tactics to remain competitive without new builds
  • Hear how operators are modernizing communities to meet evolving resident expectations

Speakers 

  • Todd Hudgins, Senior Vice President, Senior Living, ERDMAN 
  • Peter Massey, Senior Vice President, Development & Facilities Management, Trilogy Health Services 
  • Melanie Mooney, Vice President Operations, National Health Investors (NHI) 
  • Ray Oborn, Executive Vice President, American Healthcare REIT (Moderator) 

3:45 pm – 4:00 pm     Break

4:00 pm – 4:45 pm    Unlocking Non-Traditional Income Streams to Engage Residents and Grow Profitability  

As operating costs rise and traditional revenue models come under pressure, forward-thinking senior living operators are exploring new and innovative ways to generate income beyond the standard rent and care fees. This session will dive into alternative revenue strategies designed to boost profitability, enhance resident experience, and future-proof your business model. 

This session will share practical, scalable ideas that challenge conventional thinking. Learn how to reimagine your revenue structure, drive value, and create offerings that appeal to today’s more diverse and discerning senior population. 

Learning Objectives: 

  • Explore creative and proven non-traditional revenue strategies 
  • Discover how partnerships and fee-based services can unlock new value  
  • Understand the role of flexible pricing, memberships, and value-added services in attracting and retaining residents 

 

Speakers 

4:45 pm – 5:00 pm     Event Closing Remarks

5:00 pm – 6:30 pm     Networking Reception

6:30 pm – 9:00 pm     Granger Cobb Cup Dinner (invite only)

Wednesday, November 19, 2025

7:00 am – 8:00 am     Breakfast

8:00 am – 10:00 am     Executive Roundtable Meetings (invite only)