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Magazine Article

Securing the Right Training Opportunities for Sales Staff

May 21, 2018

Twenty years ago, senior living sales and marketing training would have included discussions about reading body language, tracking the time between the first phone call and a community visit, and developing talking points to combat rejections. Today, while some of those discussions are still relevant, sales and marketing managers are more likely to discuss changing…

Magazine Article

Finding Success with Cross-Generational Mentoring

May 21, 2018

When Ann Tardy was a young employee of a large accounting firm, she wrote a memo to a senior executive identifying shortcomings she identified in the firm’s workplace culture and offering ideas for how to address them. In response, the executive established standing, one-on-one meetings with Tardy to pick her brain and discuss her ideas.…

Magazine Article

Attracting Staff with a Local Engagement Strategy

May 21, 2018

It’s no surprise that the world’s aging population is creating a greater demand for increased staffing in senior living communities. To meet that need, it’s imperative that industry professionals start addressing the issue locally and educate potential employees about the many job and career opportunities that exist across the senior living spectrum. What can senior…

Magazine Article

7 Time Management Techniques for Executive Directors

May 21, 2018

You never know what you’re going to get. It’s the blessing and the curse of being an executive director. The best laid plans may change when you walk in the door and find out an emerging situation needs your attention, or your staff needs help resolving a crisis. Executive directors have a lot of demands…

Magazine Article

Reducing the Learning Curve for New Employees

May 21, 2018

It’s hard to overstate the value of a solid onboarding process. Industry watchers say the high turnover rate in senior living tracks directly back to the hiring process, especially those early days in which a new worker gets familiar with the senior living environment. Those who fail to click with the culture tend to jump…

Press Release

Argentum Workforce Metrics Initiative Expands Following Significant Industry Contributions

May 15, 2018

(Alexandria, Va.)—Today Argentum announced a standardized approach to measuring turnover and retention. The announcement was made during the 2018 Argentum Senior Living Executive Conference in San Diego, Calif. by Brent Weil, Argentum vice president of workforce development, and Mark Woodka, OnShift CEO. This standardization serves as one of the key successes of a pilot program…

Press Release

Argentum Launches Senior Living Works Initiative at Annual Conference

May 15, 2018

(Alexandria, Va.)—Today at the 2018 Argentum Senior Living Executive Conference in San Diego, Calif., Argentum introduced a new initiative aimed at solving the recruitment and retention challenges facing the industry. The initiative, Senior Living Works, provides a path for senior living leaders to grow the pipeline of workers and connect to educators nationwide, with a…

Press Release

Argentum Research Reveals Socioeconomic Portrait of Today’s Senior Living Employee

May 14, 2018

(Alexandria, Va.)—The senior living employee is the industry’s most important asset and knowing who makes up that workforce is critical to its success. Nearly 1 million people serve in positions across senior living and that workforce is expected to grow to 1.2 million by 2026. As the industry needs to recruit and retain an additional…

News

CALA Launches New Workforce Development Webpage for Senior Living Providers

April 19, 2018

Sacramento, Calif. — The California Assisted Living Association (CALA) today launched a new Workforce Development webpage offering tools for senior living providers to develop, recruit and retain highly qualified team members to serve senior care residents throughout the state. “Assisted living in California is growing exponentially,” said Sally Michael, CALA President. “As such, one of…

News

3 Reasons to Nurture Employee Strengths

April 12, 2018

While it’s necessary to pattern interrupt when employees are making mistakes, primarily spending time correcting their weaknesses is not an effective management strategy. In order to get the most out of their employees, organizations should take a much different approach. During his presentation at Argentum’s Senior Living Executive Conference in May, Marcus Buckingham—global researcher, best-selling…

News

How to Get Out of a Job Search Rut

April 5, 2018

You wake up tired. You go to bed tired and feel frustrated all the time. You need a new job, but are you going about the search in the right way? What can you do to make the most of your job-searching time and, more important, keep you stress-free? Here are some ideas to help…

News

Know These Interview Questions – And How to Answer Them

March 28, 2018

Before heading into a job interview, it’s essential to prepare to answer a range of common interview questions. While you can’t anticipate – or memorize – the responses to every interview question you’ll be asked, practicing good answers, brainstorming illustrative anecdotes and doing the research to address these types of interview questions is a great…

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