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4 Reasons Seniors Are Embracing Tech

Since the onset of the pandemic, seniors have grown more receptive to technology. From communicating with friends and family, participating in telehealth, consuming entertainment and so much more, tech has become a necessity for seniors during the pandemic. Read on to learn more about this new era of tech-savvy seniors, plus the tech that senior living centers should consider if they want to stay ahead of the curve.

 

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Optimizing Your Sales Cycle

To nurture leads effectively in today’s landscape, senior living operators need well-designed CRM technology. Ready to set your communities apart with a thoughtful CRM program? This ebook explores seven ways solutions like RentCafe Senior CRM help you engage new leads — and improve sales conversions.

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How LTC Pharmacies Can Be a Crucial Safety Net for Assisted Living Communities

Every day assisted living communities are confronting the challenges of a resident population ever increasing in average age and care needs while simultaneously facing dire staffing issues and its consequences on delivering optimal care. Though these issues cannot be fully abated by a long-term care (LTC) pharmacy, a comprehensive pharmacy partner can provide a vital safety net to lessen many of the hurdles ALF staff must clear to ensure they are providing the enhanced services required by residents

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Senior Living Marketing: Strategies for Each Purchase Journey

Every senior living search is unique, from the individuals involved in the search process to the reason a senior is moving. Successfully connecting with this audience requires senior living marketers to consider a variety of factors. Conversion Logix has leveraged its experience working with hundreds of senior living clients to help tailor your marketing strategy to increase leads, tours, and move-ins at each stage of the journey. Download our marketing guide detailing buyers’ personas and successful strategies!

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Effects of Indoor Air Quality – Free and On-Demand Webinar from Direct Supply

Learn about the effect of IAQ on your residents, staff, and business outcomes in Direct Supply’s recent webinar – Indoor Air Quality: Vital for Operational Efficiency, Infection Control, and Clinical Outcomes in Long Term Care. Hear from the experts about ways you can identify, monitor, and improve poor IAQ in your community to help avoid the costly spread of infectious disease and promote health and wellness in residents and staff alike.

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Preventing Falls in Senior Care: 10 Top Insights from Analyzing 30,000 Falls

Get the most impactful insights for fall prevention from analyzing 30,000 falls. Prevent falls in senior care with the knowledge of SafelyYou fall experts—including RNs, occupational therapists, and clinical success managers—who help implement successful interventions every day. And move direct care staff from a role of reaction to risk mitigation in fall management, while emphasizing the importance of personalized engagement.

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Long COVID: Post- Acute SARS COV2 (PASC) Employer Considerations

When symptoms continue well beyond the expected three-to-five-week recovery period, it is generally defined as long-haul COVID-19. Employers should be aware of the facts surrounding long COVID and not dismiss or discriminate against employees with long COVID. The WTW Senior Living Center of Excellence has prepared a document outlining the facts of long-haul COVID-19 and five things employers can do to support long-haul COVID survivors.

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Strong Partnerships Strengthen Your Workforce and Improve Retention

Caregiver turnover is a major issue across the senior living industry, and to some degree, inevitable. Strong partnerships can help. Retention improves when communities have happy, well-trained caregivers.

 

 

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Six Concepts for Choosing Effective BI Software

Selecting the right business intelligence solution is no easy task. Senior living operators need BI technology that’s built to provide a broad range of KPIs — with tools that fit the exact needs of their portfolio. Fortunately, this ebook offers six concepts to help operators like you. Keep reading to learn what to look for in a BI solution.

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How to Manage Supply Chain and Labor Shortages in 2022

Inventory, hiring, and retention have been disrupted — but with 19 insights from Entegra’s senior living experts, managers and operators can surge to success. Download this new guide for actionable tips to keep your community resilient and ready for the future.

 

 

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WTW Senior Living Center of Excellence Webinar Recording: Senior Living 2022 Playbook – New Year Risk Mitigation to Secure the Win

The pandemic continues to test the senior living industry’s resilience plans, resulting in the need for operators to rewrite their organization’s playbook to survive during unforeseen circumstances brought on by the pandemic. This webinar recording, provided by WTW’s Senior Living Center of Excellence, provides owners and operators insight into risk management strategies and new year risk management activities that will enhance your community’s playbook and set operational priorities for 2022.

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Improving Indoor Air Quality Beyond COVID

Learn more about the importance of indoor air quality in senior living and how you can make critical infrastructure improvements to minimize the risk of infections in your environments. Our experts will discuss why indoor air quality matters, what funding we’ve seen available from state governments, and which improvements we recommend and why.

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Top Cost-Saving Trends for Senior Living Communities

It’s possible to reduce waste and operational inefficiency without cutting into quality of services for your residents. Download the Entegra guide to cost savings for top insights into smarter operational and purchasing practices, according to nationwide senior living trends. This guide is the perfect starting place for communities looking to shore up business performance and prepare for future success.

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How Senior Living Directors Can Reduce Social Isolation Among Residents

With COVID-19 restrictions lifting and life returning to “normal,” what lessons have we learned about how to best keep older adults connected when the unimaginable happens? Since the onset of COVID-19, older adults experienced loneliness and social isolation more than ever, causing a detrimental impact on their physical and mental well-being. How can this be prevented in the future? With clear strategies senior living operators can implement to counteract the negative effects of isolation.

 

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Capturing Quality Leads

For senior living providers, implementing a thoughtful CRM program is key to setting your community apart — and engaging quality leads. How can you incorporate CRM technology in your sales and marketing approach? This ebook discusses how RENTCafé Senior CRM captures data to help senior living providers gain visibility, create positive relationships, increase efficiencies and more.

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2021 Senior Living Benchmarking Claims Study

Willis Towers Watson is proud to publish its inaugural edition of the Senior Living Benchmarking Claims Study: A General and Professional Liability Actuarial Analysis. We have conducted a survey of senior living owners’ and operators’ general and professional liability claim costs that reveals an industry facing significant increases in loss costs. We invite you to download the report and learn more about our study which encompassed more than 14,000 claims.

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Attracting Residents after COVID-19

During the pandemic, many seniors were in lockdown, unable to see their friends or relatives. But avoiding exposure to others put them at risk of another health issue: social isolation. While assisted living communities were initial hot spots and implemented strict visitor and physical distancing restrictions, despite these changes, many locations continued to find creative ways to encourage resident interaction. Learn how your community can appeal to older adults seeking connections in a post-pandemic world.

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Discover an Alternative to 911 for Your Residents – Trusted by 100s of Senior Living Communities

Calling 911 in urgent but not-life threatening circumstances can be a costly and inconvenient option for senior living organizations. Luckily, it’s not the only option. Learn about the benefits of same-day complex healthcare delivered directly to the patient. In this DispatchHealth webinar, learn what can be treated, how it helps your community, and how healthcare access to seniors is being improved.

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How to Upgrade Communities and Improve Energy Efficiency – At No Cost

Every senior living community strives to provide an exceptional experience in a pleasant, comfortable setting. Upgrading to new, better-performing, more sustainable air conditioning, heating, and lighting technology can make a big difference for your residents and staff, but it can also put major strain on your budget. Learn how one Texas community utilized an Energy-Efficiency-as-a-Service partner to fully modernize their residential environment and significantly enhance their energy efficiency, without any out-of-pocket costs.

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Meditation Gaining Ground as Recreation and Therapy for Older Adults

It has long been established that meditation has positive benefits, both mental and physical. Learn about some of these benefits and why they occur as we briefly highlight research that is directly applicable to our senior population.

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How Long-Term Care Communities Can Preserve Medication Access for Residents During a Natural Disaster Evacuation

Long-term care (LTC) communities cannot treat the threat of natural disasters lightly. Faced with the possibility of evacuation, LTC staff must be ready to make quick decisions about where to house residents and how to contact their loved ones. They need to be prepared to lead residents to safety without disrupting their medication regimen. This guide will provide you with steps you should take before, during and after an evacuation to maintain medication access.

 

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How to Identify and Prevent Occupational Fraud

Senior living communities can fall victim to cases of occupational fraud more often than other industries. Having so many care providers and staff members with a need to make purchases, makes it difficult to maintain control of your employee spend. Learn how you can monitor fraud even more closely. Check out our guide to better identify and prevent occupational fraud—in times of stability and in times of crisis.

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Making the Business Case for Recruitment Marketing

Recruitment marketing can improve time-to-fill by 39%. Download this free guide by HealthcareSource to understand the ROI of recruitment marketing in healthcare and how to incorporate it into your overall hiring strategy.

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Stop Losing Residents to Avoidable Hospitalizations

Calling 911 in urgent but not-life threatening circumstances can be a costly and inconvenient option for senior living and home health situations. Luckily, it’s not the only option. Learn about the benefits of same-day complex healthcare delivered directly to the patient. In this DispatchHealth webinar, we will discuss what can be treated, how it can help your community, and how we are advancing healthcare access to seniors.

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Boosting Staff Morale During the Pandemic

During COVID-19, community staff can have pronounced feelings towards their employer such as anger, resentment and lack of support. And these emotions can add to the pressures they’re already experiencing, especially in communities that are short-staffed. To help improve employee satisfaction during the pandemic, find out the proactive steps you can take to alleviate worker frustration through this short resource “Boosting Staff Morale during the Pandemic.”

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How to Avoid the Costs of Deferred Maintenance

With equipment lead times at an all-time high and buildings having to operate on a day-by-day basis during a lengthy pandemic, it’s no secret that various maintenance projects have had temporary fixes and been swept under the rug. However, the costs and consequences of these practices can range from steep monetary fines to emergency evacuations. Access top tips to avoid the costs of differed maintenance in this article by Direct Supply.

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Safe, Breathable Air – The Long Term Playbook

Airborne virus transmission and the everyday risks of poor indoor air quality caused by air pollution are likely to remain serious health concerns for a long time to come. As many questions remain on how to address the air we breathe properly, you will need a long-term plan to maintain healthy air quality for your staff and LTC community. Access our resource for an overview of best practices, the challenges, and ongoing concerns.

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Top Cost-Saving Trends for Senior Living Communities

It’s possible to reduce waste and operational inefficiency without cutting into quality of services for your residents. Download the Entegra guide to cost savings for top insights into smarter operational and purchasing practices, according to nationwide senior living trends. This guide is the perfect starting place for communities looking to shore up business performance and prepare for future success.

READ THE GUIDE


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