Your guide to best practices, industry research, case studies, and educational resources from senior living industry solution providers.
Argentum partnered with Activated Insights to conduct a new national study to explore what keeps workers in their roles for the long term, what single change would most reduce their job stress. The result is this report provides a ten-year retrospective that measures progress, identifies persistent challenges, and points toward actionable strategies for the decade ahead.
This report presents findings from participants who work in senior living communities across
the United States. Respondents represent a broad cross-section of roles, from direct care workers and culinary and operations staff to administrative and corporate professionals. Their responses illuminate what draws people to senior living careers, what keeps them engaged, what drives them away, and what they believe would make the field stronger and more sustainable.
Healthcare continues to focus on treatment, even as up to 80% of health outcomes are driven by non-clinical factors. Social wellness—connection, belonging, and meaningful engagement—is one of the most powerful drivers of outcomes, yet it remains underrecognized, undermeasured, and underutilized.
This report from LifeLoop and Argentum examines the evidence behind social wellness as essential health infrastructure through its impact on health, cost, and quality of life—highlighting a critical reality: senior living communities are already delivering it at scale. Social connection is linked to 50% greater odds of survival and a 38% reduction in dementia risk, while senior living residents experience fewer hospitalizations and lower care costs.
Developed in collaboration with industry leaders across senior living, healthcare, and policy, this report explores the key drivers sharing the future of care and what stakeholders must do next:
The opportunity now is to make the impact senior living is already delivering visible, measurable, actionable, and integrated into the broader healthcare system. This report provides the evidence and a clear roadmap to operationalize social wellness at scale.
Staff Retention in Difficult Environments: Using the CREATE Framework to Design a Culture that Retains Talent
In this webinar, Nectar HR explores the growing challenge of staff retention in high-pressure environments. Drawing on the CREATE Framework, this session walks HR leaders and managers through a practical, actionable approach to building workplace cultures that keep talented people engaged and committed. Whether you’re navigating burnout, high turnover, or disengagement, this resource offers concrete strategies for designing an environment where employees genuinely want to stay.
Turn Your Health Plan Into a Strategic Advantage
Senior living and home health organizations are navigating rising costs and workforce pressures that make doing more with less a daily reality. Our Senior Living Guide explores how a smarter approach to healthcare can help control costs, improve experience, and free up dollars to reinvest in employees — backed by real-world success stories.
Data in Action: How Three Experts Make Data-Driven Senior Housing Decisions
The business decisions you make today will reverberate for years to come. To find the right next step to achieve your business goals, you need access to the right information.
You already know what you’re up against: The 80+ population in the U.S. set to double in the next twenty years. Combined with high occupancy rates, strong absorption, and historically low levels of development, the result is a widening supply-demand gap and a timely opportunity for growth.
How will you future-proof your business? We asked three senior housing leaders, HumanGood, Sagora Senior Living & Priority Life Care, that same question. They used NIC MAP to make smarter decisions, maximize profitability, and find opportunities to grow their business. Inside are their stories of success.
10 Reasons to Adopt Cloud-based Accounting in Senior Living
Do you want to leave paper documents and manual processes behind, transforming your communities as a result? This comprehensive ebook shares how to integrate all aspects of your community management, including full accounting functions, real-time reporting and ancillary services.
The Missing Link in Fall Prevention
Most programs address strength but overlook a more crucial factor: muscle power. New research shows power declines faster than strength and more strongly predicts fall risk. This resource explores “powerpenia”, the missing link in resident safety. Learn how structured power training improves resident outcomes, lengthens stays, and directly impacts your Net Operating Income. Get the guide and build a more effective fall prevention strategy.
Senior Living & LTC: Workers’ Compensation Management Podcast
Managing workers’ compensation in senior living and long-term care is challenging due to rising costs and complex regulations. Listen to Marsh’s podcast to hear insights on best practices and proactive risk management to help providers protect staff, residents, and finances.
Inside the Senior Living Workforce: Trends, Insights and Motivations
This report delivers a comprehensive look at today’s senior living workforce — who they are, where they work, and what motivates them. Covering seven key job groups, demographic and geographic trends, and insights on education, schedules, and retention, this resource helps senior living operators better recruit, engage, and support their teams. Discover actionable insights to help you make smarter HR decisions, improve retention, and prepare for the industry’s projected growth.
Closing the Gap: Senior Housing Supply, Demand & Growth
Watch this on-demand webinar as NIC MAP CEO Arick Morton uncovers data-driven insights highlighting the urgent need for senior housing and the opportunities it creates for those operating, selling into, or investing in the sector. Learn how post-pandemic trends, supply-demand imbalances, and market-level data can inform strategic decisions, uncover growth markets, and guide investment. Whether you’re an operator, vendor, or investor, this session offers valuable insights to help you navigate and capitalize on today’s evolving senior housing landscape.
The future of senior living is being shaped by innovation—and Argentum’s just-released The State of Technology Adoption in Senior Living reveals where we are, where we’re headed, and how your peers are leading the charge.
This comprehensive resource, based on insights from senior living leaders, explores the most pressing technology trends, from AI and interoperability to data-driven care and operational efficiencies.
Whether you’re a senior living operator, vendor, investor, or industry partner, this report delivers insights to help you make smarter decisions, drive ROI, and prepare for the demands of tomorrow.
Special thanks to our sponsor:
Discover what Seniors—and their families—really want from your communities. Argentum’s newest report, Value-Based Care: Delivering What Matters Most to Senior Living Residents, uncovers the answers straight from the source. Through a nationwide survey of more than 250 seniors, loved ones, and caregivers, we explored the most pressing healthcare priorities from their perspectives. Findings within this report offer critical insight for operators, providers, and partners, navigating the future of care delivery.
A 2024 independent study on entertainment in Independent Living communities reveals increasing technology adoption and diverse content consumption among seniors. Uncover surprising trends in device ownership, internet usage, and content preferences that are helping contribute to seniors’ well-being. Read on to learn about the key report findings.
This comprehensive white paper, developed by Yardi, explores the transformative impact of value-based care (VBC) within the senior living industry. As the health care landscape continues to evolve, VBC presents an opportunity for senior living providers to enhance resident outcomes, reduce costs and align operational incentives with the quality of care.
NIC MAP Market Fundamentals Data provides senior housing operators with insights on critical metrics including occupancy rates, rent growth, absorption, inventory growth, and construction activity. This complimentary quarterly report covers national market trends, with NIC MAP clients accessing exclusive, detailed metro-level data and historical performance. Use this essential information to identify growth opportunities, assess current market conditions, and benchmark your communities effectively.
Senior care foodservice teams face mounting challenges: rising food costs, supply chain disruptions, staffing shortages, and complex regulatory requirements. They must manage these challenges all while ensuring residents receive high-quality, nutritious meals. These five essential strategies will help senior care operators cut unnecessary expenses and improve efficiency.
Want actionable information for your entire portfolio? With the right business intelligence solution — one designed for senior living — you access comprehensive data at the click of a button. This ebook shares more, describing how solutions like Yardi Senior IQ help you use data to drive smarter, faster decisions.
As the population in the U.S. continues to age, it’s imperative that senior care professionals understand the impacts of hearing loss on seniors and equip themselves and staff with effective communication tools. This infographic outlines nine strategies for engaging seniors with hearing loss in daily interaction – enhancing communication, fostering trust, and improving resident care – and ultimately increasing overall well-being in senior living communities. It’s a must-read for anyone caring for seniors with hearing loss.
Developing emergency preparation plans well in advance ensures your senior living community is prepared for the worst. Partnering with an experienced LTC pharmacy that offers assistance before, during, and after a forced evacuation ensures your residents maintain access to necessary medications when disaster strikes. In this guide, providers will discover key steps they can take to preserve access to essential medications during a crisis.
Download LifeLoop’s annual industry report tracking senior living’s response to resident and operational challenges through technology adoption. This year’s findings reveal how operators are shifting priorities toward solutions that solve pervasive staffing challenges, while exploring emerging technologies that deliver long-term benefits. Key insights include:
Viventium’s 2024 Caregiver Onboarding Experience Report is the first to surface a clear understanding of the power of a great onboarding experience in post-acute care and highlight practical ways the industry’s overburdened administrators can better engage, motivate, and retain their people. We surveyed 220 caregivers and 175 admins to unearth the most impactful aspects of caregiver onboarding.
Download for free and learn how to create an employee-first experience.
Did you know over 40% of older adults take five-plus prescription medications regularly, leading to an increased risk of medication-related errors in senior living communities? Fortunately, there’s a solution that mitigates that risk — electronic health records (EHRs). This white paper shares more, including a detailed look at how EHRs drive effective medication management, eliminate errors and enhance resident care.
Across the country, senior living operators are facing a growing challenge: maintaining operational efficiency while delivering excellent care to residents with increasingly complex medical needs. The solution? Strategic care coordination services (driven by value-based care models) that address each resident’s unique healthcare journey.
Curana Health, a leader in on-site primary care and value-based care solutions for senior living communities, has developed a guide that delves into this important topic.
Struggling with Senior Living Foodservice Challenges?
Managing a foodservice program for senior living communities comes with unique obstacles—from staffing shortages to tight budgets, rising food costs, and quality control. Add in individual preferences and the need for variety to keep returning diners satisfied, and the task can seem overwhelming.
Discover how PointClickCare Mealtime Solutions Powered by MealSuite® streamlines operations, enhances resident experiences, and reduces costs—ensuring your foodservice program delivers high-quality, nutritious meals efficiently.
This document highlights the crucial role of uniforms in senior living, especially as the senior population nears 1.5 billion by 2050. Uniforms boost professionalism, build trust, and strengthen team cohesion, supporting high-quality care. Case studies with Merrill Gardens, Belmont Village, and Life Care Services show how Chef Works’ customized, comfortable, and sustainable uniforms improve morale and resident experience. It underscores the growing hospitality-senior living collaboration, positioning Chef Works as a key partner in enhancing personalized care.
A growing number of people are engaging in new experiences to foster more psychological richness. Mather Institute’s latest research, conducted in collaboration with the University of Chicago, explores how psychological richness, happiness, and meaning contribute to successful aging in unique ways.
Learn more about psychological richness and its effect on wellness behaviors among residents, and strategies for incorporating it in Life Plan Communities and other aging services.
Transitioning into assisted living can be stressful for residents and their families. Navigating complex benefit plans and high drug costs shouldn’t add to that burden.
This guide explores how LTC pharmacies play a crucial role in ensuring residents are in a plan that best fits their needs. By helping residents navigate complex benefit plans, LTC pharmacies can reduce out-of-pocket expenses, provide clarity on drug costs throughout the year, and ease operational burdens on community staff.
Medication management workflows are time-consuming, increase the risk of errors, create communication barriers with pharmacies, and reduce time spent with residents. PointClickCare’s Pharmacy Connect simplifies order management, enabling seamless collaboration with pharmacies for timely medication access. Utilizing Pharmacy Connect, Arrow Senior Living was able to achieve a 40% reduction in errors, including delayed start times and drug unavailability, and a 50% decrease in order management time.
Overwhelmed by increasing IT demands and limited staff? Learn how teams are cutting costs, reducing burnout, and improving efficiency by adopting smarter technology strategies. Streamlining your operations without sacrificing quality or overburdening your team has never been easier. Click to learn more and take control of your IT challenges today.
Gen Xers have more concerns about aging than baby boomers, particularly related to finances, memory problems, and social isolation.
The Gen Xperience reveals the first findings from Mather Institute’s five-year study examining the key lifestyle trends, attitudes, and interests of Gen X. Discover valuable insights and actionable takeaways to help support this influential generation.
By 2030, senior housing developments in the U.S. face a massive $275 billion investment gap! NIC MAP Vision’s latest data highlights this incredible opportunity for investors to “go long” in the booming senior housing market. This fun and insightful report shows how savvy investors can fill the shortfall and thrive as the demand for senior living spaces skyrockets. Ready to dive into the golden years of investment? This report is your guide!
Alexis Martini, President & COO of Ciel Senior Living discusses her 24-year career in senior living and how her unwavering commitment to healthcare is deeply rooted in her early experience as a resident aide and the influence of her grandparents, all of which has shaped her relentless drive to champion the well-being of seniors. View this recorded webinar as Alexis provides advice on recruiting talented people, the importance of random acts of kindness, making a difference and more.
40% of seniors take five or more prescription medications regularly, triple the rate from 20 years ago. As medication use increases, so does the risk of medication-related errors. This white paper shows how electronic health record (EHR) solutions can help mitigate that risk — and improve resident care.
Jessica Akaah, COO of J&M Family Management, shares her inspiring journey in senior living, emphasizing the importance of aligning personal passion with professional growth. She highlights the significance of being a hands-on leader, fostering a family culture within the organization, and valuing open communication. View this recorded webinar as Jessica offers valuable insights on work-life integration, mentorship, and overcoming challenges, focusing on the need for setting boundaries, advocating for oneself, and cultivating strong relationships within the team.
Discover the latest insights into senior living provider growth and stability with this year’s Largest Providers Report, created in partnership with Lument and sponsored by LifeLoop, Enseo, and UKG.
This report gives you data and information from one of the most turbulent years ever experienced in the senior living industry. See what has changed among providers, discover the results of our survey, and learn about upcoming provider growth.
Unlock the future of senior care with OneStep’s Comprehensive Digital Care Playbook. This essential guide offers senior living executives insights into emerging trends, strategic implementations of digital care solutions, and practical strategies for maximizing return on investment. Featuring success stories and case studies from leading providers, the playbook equips you with the knowledge to enhance care delivery and operational efficiency through advanced digital solutions. Download your copy today and transform your senior living facility.
By 2030, senior housing developments in the U.S. face a massive $275 billion investment gap! NIC MAP Vision’s latest data highlights this incredible opportunity for investors to “go long” in the booming senior housing market. This fun and insightful report
shows how savvy investors can fill the shortfall and thrive as the demand for senior living spaces skyrockets. Ready to dive into the golden years of investment? This report is your guide!
Did you know over 40% of older adults take five-plus prescription medications regularly, leading to an increased risk of medication-related errors in senior living communities? Fortunately, there’s a solution that mitigates that risk — electronic health records (EHRs). This white paper shares more, including a detailed look at how EHRs drive effective medication management, eliminate errors and enhance resident care.
Nikki Kresse, Chief People & Communications Officer at Lifespace Communities shares her journey from retail and hospitality to senior living, emphasizing the importance of a customer-centric approach as well as insights into building a successful culture. View this recorded webinar as Nikki highlights the significance of continuous learning, problem solving, and being a proactive advocate for one’s career.
Are you looking to develop the leadership skills of your top performers, or grow as a leader yourself? Argentum’s LEAD Program is designed to develop leaders who are authentic, open, inclusive, empathetic, driven, and agile. View this recorded webinar to learn about the program curriculum, which covers essential leadership skills, such as strategic thinking and effective team management; and hear from the program facilitator and alumni as they share their experiences and insights on the transformative power of the program.
Download LifeLoop’s annual industry report tracking senior living’s response to resident and operational challenges through technology adoption. This year’s findings reveal how operators are shifting priorities toward solutions that solve pervasive staffing challenges, while exploring emerging technologies that deliver long-term benefits. Key insights include:
Viventium’s 2024 Caregiver Onboarding Experience Report is the first to surface a clear understanding of the power of a great onboarding experience in post-acute care and highlight practical ways the industry’s overburdened administrators can better engage, motivate, and retain their people. We surveyed 220 caregivers and 175 admins to unearth the most impactful aspects of caregiver onboarding. Download for free and learn how to create an employee-first experience.
Amy Silva-Magalhaes, COO at The Bristal Assisted Living, shares valuable insights and advice on leadership, personal growth, and achieving a work-life balance. View this recorded webinar as Amy discusses the significance of mentors and feedback in personal and professional growth, stressing the need to ask questions, seek feedback, and stay open to learning. She also touches on the challenges of balancing career, personal life, and passions, encouraging women to advocate for themselves and pursue their career goals with confidence.
Want actionable information for your entire portfolio? With the right business intelligence solution — one designed for senior living — you access comprehensive data at the click of a button. This e-book shares more, describing how solutions like Yardi Senior IQ help you use data to drive smarter, faster decisions.
The pursuit of health equity is a defining challenge of our times, grounded in the belief that every individual—regardless of age, gender, ethnicity, or socioeconomic status—should have a fair and just opportunity to attain their highest level of health. In this white paper, discover the unique role that long-term care pharmacies play in promoting health equity for older adults and individuals with complex medical needs.
View this recorded webinar to hear from Rosemary Ramsey, Principal Interior Designer at Radnor Residential, to learn where to spend, how to save to maximize value and ideas to avoid common community refresh mistakes.
As the population in the U.S. continues to age, it’s imperative that senior care professionals understand the impacts of hearing loss on seniors and equip themselves and staff with effective communication tools. This infographic outlines nine strategies for engaging seniors with hearing loss in daily interaction – enhancing communication, fostering trust, and improving resident care – and ultimately increasing overall well-being in senior living communities. It’s a must-read for anyone caring for seniors with hearing loss.
Developing emergency preparation plans well in advance ensures your senior living community is prepared for the worst. Partnering with an experienced LTC pharmacy that offers assistance before, during, and after a forced evacuation ensures your residents maintain access to necessary medications when disaster strikes. In this guide, providers will discover key steps they can take to preserve access to essential medications during a crisis.
This document highlights a selection of industry resources that can provide valuable insights and support for professionals in the field. These resources encompass a wide range of topics and are curated to ensure relevance
Maintenance Minute from Direct Supply®. Get quick, actionable insights from our team of experts to save time and money, streamline maintenance activity, and enhance your facility’s operations. Discover expert tips, seasonal advice, and practical strategies tailored for Senior Living operators seeking to make smarter maintenance decisions and improve resident satisfaction. Enhance your building operations today.
It’s no secret in the senior living and long-term care industry that Institutional Special Needs Programs (I-SNPs) can offer a way to add more value, care and savings for residents. Listen today and join host Rhonda DeMeno for this three-episode mini-series of WTW’s Senior Advisor Podcast as she takes a deep dive into I-SNPs and what they can mean for you.
As the senior care landscape evolves, reducing hospitalization rates in assisted living (AL) is more important than ever. During the first year of stay, AL residents face a hospitalization risk ranging from 25% to 61%. Not only costly and highly traumatic for residents, hospitalizations also place considerable operational and financial burdens upon the community. In this guide, providers will learn steps to reduce preventable hospitalizations, improve resident outcomes, and position their community for future success.
Visit Net Health Talks for live and on-demand webinars on mandatory industry requirements and best practices. Did you miss the OA-2 MDS G-Force: Anticipating the Gravitational Impact of CMS FY24 Changes webinar? Listen to the on-demand recording for the most-up to date information on:
Tailored to the senior living and long-term care industry and designed to reinforce an operator’s culture of safety, Marsh’s Workforce Safety Education Video Library is a safety and risk management training resource that can be integrated into your current safety training program. Developed by registered nurses, certified safety professionals, and risk professionals from Marsh’s Senior Living & LTC Industry Practice, modules include safe resident mobility assistance, safe motion dynamics, and performing a walkthrough safety inspection.
Marsh’s Senior Living & LTC Industry Practice podcast, Risk Insights: Senior Living & LTC, offers fresh perspectives on trends affecting the senior living and long-term care industry. Listen as host Tara Clayton and her guests examine some of today’s most pressing industry issues — regulatory compliance, workforce staffing, injury and illness prevention, et al ― and the resulting risks impacting owners and operators. Available on marsh.com or by subscription on your preferred podcast platform.
It’s vital for senior living operators to keep residents, families and staff connected online. Without a secure online platform that enables communication anytime, from anywhere, you risk information getting lost, errors slipping through the cracks and decreased satisfaction. With a solution like RentCafe Senior Living Portal, you connect all parties and offer a seamless method for submitting payments, signing documents and more. The following ebook demonstrates how.
