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Risk Conversations: A Senior Living Podcast

This podcast brings together experts, leaders and innovators focused on the senior living industry and is aimed at helping senior thrive. We tackle timely topics and talk to industry partners to discuss the challenges they encounter and to offer solutions to operators and providers of senior living. Our most recent episode focuses on frequent labor and employment law hotspots affecting senior living communities and can be accessed on our website, Apple Podcasts, Stitcher and Spotify.

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10 Technologies for People with Hearing Loss

Hamilton® CapTel® has curated compelling research and information on the topic of hearing loss as it relates to social isolation and social engagement. We invite senior care professionals to download the 10 Technologies for People with Hearing Loss infographic along with other valuable content here.

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Overcoming the Impact of COVID-19 on Psychotropic Medication Reduction

Senior living communities have made great strides in reducing psychotropic medication usage among residents. But once COVID-19 arrived, it became difficult for many communities to remain focused on this key issue. In this article, we share how COVID-19 has impacted psychotropic medication reduction and steps your community can take to continue these efforts while reducing additional stress on residents.

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Bridging the Loneliness Gap

A lack of quality opportunities for socialization is an ongoing issue for senior living residents. In an increasingly competitive market, it will be critical for senior living communities to solve for meaningful socialization to attract new residents and maintain occupancy. Read iN2L’s report to discover how resident and family satisfaction levels have changed during the pandemic, reasons family members would not recommend a community, and steps to create personalized engagement and a better resident experience.

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When Rehab Isn’t Enough: How FOX Stronger Living Improves Functional Wellness

Today’s older adults are demanding personalized, high-quality services and amenities. Access to onsite therapy and wellness programs can improve both your customer’s perception of value and, more importantly, the functional wellness of residents. Outpatient therapy services in senior living communities pick up where rehab programs leave off. Learn how these services can improve functional wellness.

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Avoiding Common Wage and Hour Pitfalls in the Senior Living Industry

The senior living industry, due to the 24/7 nature of its operations, staffing requirements and business model, is prone to wage and hour lawsuits. Coupled with the fact that an employer’s legal obligations have become more onerous throughout the years, even the most well-intentioned providers can run afoul of confusing and conflicting wage and hour laws. This whitepaper explores trends we are seeing in wage and hour litigation specific to the senior living industry.

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Differentiators in Business Intelligence Technology

Anytime access to data is critical for making informed business decisions. But when it comes to BI solutions, senior living providers have few options that are built to support their broad range of daily activities. What questions should you be asking vendors about their solution to make sure it fits your needs? This ebook discusses six concepts that will make it simpler to vet business intelligence software as a senior living provider.

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Effectively Navigating the Tsunami of Innovation and Technology Coming to Senior Living

As our industry adapts to the new norms, effectively incorporating innovation and technology into your operating model will be essential, all with an eye toward safety and wellbeing. Combining new ideas with existing protocols, systems and workflows is never easy, and has never been more important. In this powerful session, Direct Supply discussed how to identify opportunities to improve performance, balance cost effectiveness and meet expectations of residents, staff and financial stakeholders. This webinar was presented in partnership with Argentum as part of the Sponsor Solutions series.

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COVID-19 Resource Center

In the face of extraordinary pressure, you give it everything you’ve got. Your enduring bravery inspires us to dig deeper every day. Across the country, demand continues to grow at 300% higher than traditional manufacturing and distribution volumes and has outstripped normal demand by 1000% for certain products. We continue to monitor inventory levels on an ongoing basis and do everything possible to get volumes to match COVID-level demand.

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New Report: Employee Burnout, Fear & Safety Concerns Impact Recruitment & Retention

Get the perspectives of over 2100 industry professionals on the top workforce challenges facing the industry. This survey report shares what senior care leaders are saying about the impact COVID-19 is having on their workforce, what they’re doing to ensure they remain competitive and how they’re helping to improve the lives of their employees.

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Human Factors — The Impact of Better Light on Healthcare Communities

In hospitals, long-term, and senior care communities, patients and residents may spend days, weeks, or years indoors, some without access to natural light. We know that LED lighting has the power to mimic natural light and significantly affect human health, performance, and well-being. But do we know enough today to apply this knowledge wisely? This white paper helps healthcare administrators, design professionals, and community managers sort through the evidence, anecdotes, facts, and opinions to reach an informed answer to the central question of human-centric lighting: Act now, or wait and see?

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How to Detect Asymptomatic COVID-19 Cases Early and Minimize Outbreaks

In senior living communities, outbreaks start with asymptomatic staff working until diagnosed or others show symptoms, at which time the outbreak may be ongoing and difficult to contain. In this white paper, Enviral Tech shares our findings from a 5-week study in 52 Long-Term Care Communities in the US. One such finding is that surface testing validates infection control protocols and compliance, while accelerating contact tracing. Enviral Tech’s non-invasive COVID surface testing doesn’t require access to individuals and detects infection levels in a group of people up to 5 days early than other methods.

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Safe and Festive Ways to Celebrate the Holidays During COVID-19

This time of year, most people are making plans for the holidays. With COVID-19 cases surging nationally, the season is going to look different this year. Even with state restrictions on the rise, there are ways to keep the holiday spirit alive for those unable to be with their loved ones. Whether your community is allowing visits or locking down, it’s important to give residents the chance to take part in holiday festivities despite the impacts of COVID-19. Find out the role you can play in promoting a safe season with this easy to read eGuide. Engage in a collection of Resources developed to provide support for a variety of topics.

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Risk Conversations: A Senior Living Podcast

Willis Towers Watson is proud to share with you our new and compelling podcast series for the senior living industry. This series brings together experts, leaders, and innovators focused on the senior living industry and aimed at helping seniors thrive. They’ll discuss the challenges they encounter and offer solutions that operators and providers of senior living are seeking.

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Leveraging Technology to Reduce the Devastating Impact of Senior Isolation During COVID-19

Research has long warned that social isolation and loneliness are linked to increased risks for a range of physical and mental health conditions, including high blood pressure, heart disease, anxiety, and depression. The COVID-19 pandemic has magnified these issues as senior living communities reduce visitations and isolate seniors to protect their health. This article discusses how voice technology is helping communities to implement vital social outreach efforts while maintaining mandatory social distancing requirements.

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The Unintended Consequences of Social Distancing on Older Adults

The COVID-19 pandemic has created a heightened fall risk for older adults. It’s one of many negative effects of trying to reduce infections by socially distancing. Learn how to combat this increased risk sooner rather than later.

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How to Spot and Stop Opioid Abuse

Oral opioid medications are the most commonly prescribed medications in palliative care and geriatrics. Unfortunately, their use comes with several negative side effects, some of which are serious. These effects are even greater among the elderly because of the metabolic changes that occur with aging as well as high rates of polypharmacy. Communities can play an active role in addressing this epidemic among seniors. Find out what you can do to help keep your seniors safe with this easy to read eGuide. Engage in a collection of resources developed to provide support and educational tools.

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Tracking Occupancy Trends: From Marketing to Move Ins/Outs

Occupancy drives everything in senior housing. Normalizing both language and data are vital for optimizing operations. In such unprecedented times and uncertainty, occupancy is of great concern. It is crucial to understand the importance of data input and management since data drives every decision. Innovative technology increases productivity in less time with greater efficiency allowing more time for residents. Download this free resource to learn more about language, data management and measuring metrics for success.

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Willis Towers Watson Senior Living Center of Excellence: Webinar Recordings and Materials

Willis Towers Watson’s Senior Living Center of Excellence prides itself on providing expert and enriching content to the senior living industry. Gain access to all our recent webinars and materials, including or most recently pre-recorded webinar, Personal Protective Equipment & Respiratory Protection Programs. This webinar will help your staff fully understand the CDC recommendations and OSHA requirements for Personal Protective Equipment and infection control procedures, when caring for residents with suspected or confirmed cases of COVID-19.

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Needlepoint Bipolar Ionization (NPBI™) Turns Senior Living HVAC Systems into Powerful Tools for Pathogen Reduction

Senior living healthcare-associated infections (HAIs), such as MRSA, C. diff, influenza and other viruses that cause respiratory infections, impact thousands of long-term care communities across America every year. Aerosol and droplet transmission of diseases like these and now SARS-CoV-2, the virus that causes COVID-19, has been a challenge for senior living operators for decades. NPBI is a new engineering control solution that can be installed in HVAC systems and is proven by testing to inactivate SARS-CoV-2 as well as many other pathogens.

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Protecting Yourself While Protecting Others

Currently, many health care professionals are wearing Personal Protective Equipment (PPE) the majority of the day. There are increasing reports of pressure injuries from masks, face shields and other PPE. In this recorded webinar, we discuss the best ways to protect yourself from these injuries by utilizing best practices that can help mitigate injury and keep your skin moisturized.

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Why Your Community Needs Flu Vaccines

Seniors are at a higher risk from the flu because of weaker immune systems and chronic conditions that increase their susceptibility. To help protect residents against the flu virus, the CDC recommends a vaccination every season. While the primary prevention is a flu shot, there are also other steps communities can take to reduce the likelihood of contracting the flu. Find out what your community can do to help keep your seniors safe with this easy to read eGuide “Why Your Community Needs Flu Vaccinations”. Engage in a collection of Resources developed to provide support and educational tools.

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Willis Towers Watson Senior Living Center of Excellence: Risk Management Training Video Library

Willis Towers Watson’s Senior Living Center of Excellence has created a series of customized videos demonstrating practical tools and techniques that reinforce a culture of safety within your communities. These videos have been developed by our senior living team of experts, including a certified safety professional, registered nurse, occupational therapist and physical therapist assistant. Our library of topics have been developed specifically for senior living and provides a powerful coaching tool for your communities.

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Research Study: Use of AI-Powered Digital Health Platform Improves Resident Health Outcomes in Senior Living Communities

Senior living communities are realizing the critical role technology plays in maintaining the health of residents. Unplanned hospitalizations and falls remain the top contributors to resident move-outs in communities. This research study assesses the impact of an AI-powered solution that provides remote senior activity monitoring in reducing hospitalization and fall rates, consequently leading to increased length of stay. It also shows how equipping staff with technology-enabled tools led to faster response times in communities.

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Telehealth for Senior Living: Improving Patient Outcomes and Provider Satisfaction

When the COVID-19 crisis struck, skilled nursing and long-term care provider American Medical Facilities Management (AMFM) made the shift to telehealth with Eko. “Eko Telehealth is a very valuable tool that providers can add to their toolbox to help deliver quality care. When we’re trying to protect our patients, whether it’s the COVID crisis or the next flu epidemic, this is an excellent way to protect our patients from infectious disease, and protect our healthcare workers who might be exposed.” – Vickie Powell, Practice Administrator, AMFM

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Emergency Preparedness: Skin Health Practices Simplified

In this on-demand webinar we will focus on the Skin Health implications of COVID-19, address Skin Health goals during times of crisis, offer solutions supporting Skin Health in emergency situations, and review available Medline tools & resources.

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On-Demand Webinar: Falling Over Ourselves to Maximize Your ROI

Learn how monitored living protects residents and enhances their well-being, leading to increased resident lifetime value. Watch the recorded webinar between Argentum and Vayyar Home to learn:
1. How to drive down costs, increase revenue and differentiate your brand.
2. How touchless sensors are the new foundation technology to know your residents.
3. How behavioral analysis leads to fall prevention.Grow revenues with your existing PERS buyers.

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Think There’s Not A Lot You Can Do for Memory Care Residents? Think Again.

It has been proven that regular therapeutic exercise is effective in lowering the rates of mental deterioration in people with Alzheimer’s and dementia. By targeting abilities rather than disabilities and providing consistent caregiver training with coordination, you can help restore life to memory care residents.  This article and enclosed link to the FOX Playbook for Dementia Management provide valuable resources in how best to incorporate physical, occupational and speech therapy into your overall care plan.

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Why Your Community Needs Flu Vaccinations

Even before COVID-19, many seniors living at home reported feeling lonely. With lockdown measures during the pandemic further isolating older adults, a sense of community has become more important, particularly in case of a second wave of the virus. With social engagement a key priority at communities during COVID-19, the creative steps to keep residents connected may also appeal to prospective residents looking for companionship. Learn ways communities attract older adults in a post-pandemic world through this easy to read resource “Attracting Residents after COVID-19”.

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Beyond COVID: Senior Living Infection Control in a Post–Pandemic World

Senior living communities have always been concerned with disease control and prevention among their residents and staff. Yet the coronavirus pandemic brings this imperative to the forefront as providers race to ensure the health and safety of those under their care. Read our white paper, “Beyond COVID: Senior Living Infection Control in a Post–Pandemic World,” to learn how senior living providers are using technology in their communities to control and prevent infection in the COVID-19 era and beyond.

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Sherpa CRM: Sales Enablement in Senior Living

Selling senior living is hard. Data shows that using the right methodology, coupled with tools and training, will accelerate sales performance and increase occupancy in your communities. Sherpa’s white paper published with Senior Housing News details the four key elements of a successful sales enablement strategy and selling culture.

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Attracting Residents After COVID-19

Even before COVID-19, many seniors living at home reported feeling lonely. With lockdown measures during the pandemic further isolating older adults, a sense of community has become more important, particularly in case of a second wave of the virus. With social engagement a key priority at communities during COVID-19, the creative steps to keep residents connected may also appeal to prospective residents looking for companionship. Learn ways communities attract older adults in a post-pandemic world through this easy to read resource “Attracting Residents after COVID-19”.

READ THE RESOURCE


Mitigating Risks through Medication Management

Medication-related adverse drug events (ADEs) are a significant risk for older adults. Seniors comprise about 53% of inpatient stays complicated by ADEs and nearly half of fatal ADEs. Electronic health records help manage medications and mitigate errors, preventing up to 95% of ADEs. Download this free white paper to learn more about the benefits of EHRs, including point-of-care charting and clinical intelligence

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Beyond COVID: Senior Living Infection Control in a Post-Pandemic World

Senior living communities have always been concerned with disease control and prevention among their residents and staff. Yet the coronavirus pandemic brings this imperative to the forefront as providers race to ensure the health and safety of those under their care. This white paper discusses how senior living providers are using technology in their communities to control and prevent infection in the COVID-19 era and beyond.

READ THE RESOURCE


It’s More Important Than Ever for Your Residents with Dementia to Benefit from Therapy

This article will discuss the need for residents with dementia to receive therapy. These individuals comprise a population that is often overlooked because of outdated perceptions of their inability to learn. Learn new treatment models that illuminate why cognitively impaired residents deserve the opportunity to improve through therapy—now more than ever.

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Managing Information During COVID-19

During the COVID-19 national emergency, information has been essential to promoting safety in our communities. Yet too much has the potential to be damaging, leading to anxiety among staff, residents and caregivers. To learn how to best manage messages to optimize the value of what you share while minimizing stress as the crisis continues to evolve through this easy to read resource “Managing Information during COVID-19”. Engage in a collection of COVID-19 Resources developed to provide support and educational tools during the pandemic.

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All Natural Cleaning and Sanitizing Solutions

A multi-phase trial program was implemented to test both efficacy and ease of use for the Viking Pure Solutions in place of the traditional cleaning solutions used by the facility’s Housekeeping staff. Electrostatic Spray (ESS) technology was also evaluated to disinfect surfaces in the resident apartments.

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Feature Your Content to 20,000+ Industry Professionals

Have research you want to share? A white paper advancing thought leadership? Recorded webinar? Learn more about how your company's resource can be featured through the Senior Living Resource Spotlight. Contact Katherine Madison, kmadison@argentum.org, 571-527-2625.
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