Retention is key to workforce efficiency, and as studies by Applied Insights and others have shown, engagement is key to retention. Interestingly, some providers are reporting that engagement and retention have gone up during the COVID-19 crisis. It’s not the crisis, however; it’s the sense of pulling together many feel. Employees know they’re really needed,…

Optimizing energy and better utility management can provide a healthier environment and keep unnecessary costs down—top concerns for senior living leaders. But it can be a tough job to coordinate different elements and sort through all the guidance. Argentum and ENERGY STAR® put our knowledge together to make it easier for senior living leaders, producing…

Lily Zheng is a Diversity, Equity & Inclusion consultant and executive coach who works with organizations around the world to create high-impact and sustainable change. With her clients, she leverages organizational design, strategy, and culture to find novel solutions to systemic inequalities. A dedicated change-maker and advocate recently named a Forbes D&I Trailblazer, Lily writes…

Voices of experience from the senior living culinary world share their tips for efficiency, engagement, and avoiding waste. 1. Go seasonal and local when you can. This makes for better quality and lower costs, but it also pays off in other ways, points out Morrison Living: with increased engagement and curiosity among residents about what’s…

At home, the price of electricity feels like a given: You check your bill, you sigh, and you pay. But as a senior living community or provider, that price can be as negotiable as a professional athlete’s contract—and as complicated to negotiate. Power prices depend on a complex combination of factors in a quickly changing…

  The Argentum Best of the Best Awards recognize innovative programs, products, and services that solve a challenge, advance excellence, and improve the future of senior living.  

The Argentum Hero Awards, presented by Benchmark, recognize ideal representatives of people serving in the senior living field. Nominated by regional/company executives and executive directors, these individuals to show the highest levels of excellence, caring, and dedication. A special category, Hero Award for Leadership in the Face of a Natural Disaster, was introduced in 2018…

Every day, formal and informal leaders do ordinary things that have an impact on others—simple human acts such as listening, perspective-taking, kindness, curiosity, and decision-making. I call this everyday leadership. We all have a profound capacity to act like healthy people, ones who take responsibility for our impact on the world. In particular, I focus…

Bringing more than 7,000 apprentices into key occupations in senior living is an ambitious goal—and, with the right partners and program design, an achievable one. With the help of a nearly $6 million, four-year grant from the U.S. Department of Labor, awarded following a national competitive process, Argentum has launched the Healthcare Apprenticeship Expansion Program…

Over the past 14 years, William Mills, MD, now the senior vice president of medical affairs at BrightSpring Health Services, has been on more than 20,000 senior living visits. During that time, he has observed communities contending with a variety of severe circumstances affecting residents and staff. But he’s never witnessed one like the COVID-19…